gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

Filtered Reviews

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Review Time

ErwCou
My ordered shipment not received

I ordered a T-shirt printed with some logo but unfortunately I never received the shipment. Upon reporting company responded and immediately and lquick investigation started shipment warranty process and promised to resend the same ASAP.The support staff very courteously and efficiently handled my queries and I think initiated the replacement process. Waiting to receive the same

4
Date of experience: Oct 15, 2024
Ezra P.
Nice shirt although a bit pricey

Nice shirt although a bit pricey. I purchased a shirt with my friends band on it f page. When I sent him a photo of me wearing it he replied, "nice, where can I get one?". Anyway, I am happy with the shirt.

4
Date of experience: Sep 13, 2024
Rafe Howard
Eve when the delivery was not as…

Eve when the delivery was not as expected the support was perfect and the solution was quick and satisfying.

5
Date of experience: Sep 12, 2024
Destiny Hughes
polite and helpful staff who made me…

polite and helpful staff who made me feel valued as a customer

5
Date of experience: Sep 11, 2024
Braden T.
Great customer service

I ordered the wrong size and they were able to replace it at a fair price without returning the original item. I didn’t expect that, great communication and customer service A++

5
Date of experience: Sep 11, 2024
Colin Powell
Just terrific service from start to…

Just terrific service from start to finish

5
Date of experience: Sep 02, 2024
Hodierna Foster
Absolutely disgrace!!

Absolutely disgrace!!! Someone put a website selling t-shirts on my name, it is a big fraud and I am contacting my solicitor to sue this company. How in hell this company allows people to set up a page selling merchandising in artists names? I am launching my single tomorrow and it is a big inconvenience for me to advertise now that I have to alert all my audience on Facebook too because the fake profile is using the link of this company to promote as if was me! I contacted the staff to put the page down and nothing was done. I will contact a cyber crime company now to deal with this!!!!!

1
Date of experience: Aug 30, 2024
SB58
I BELIEVE I KNOW THIS PERSON

I BELIEVE I KNOW THIS PERSON, AND SHE IS KIND.*

5
Date of experience: Aug 29, 2024
Gwyneth Morgan
I ordered the wrong size on one of my…

I ordered the wrong size on one of my shirts and let them know. Within an hour my order was changed as requested and with a SMILE. Thank You!

5
Date of experience: Aug 28, 2024
Anna L.
Order/Shipping Concerns

I had ordered two items and one came quickly, then my entire order showed delivered. I was prretty concerned I was going to have a battle to get the second item, but a quick online chat and email, and the second item arrived a few days later. They are legit and I believe working to get better. Thanks.

4
Date of experience: Aug 22, 2024

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