gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

Filtered Reviews

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Review Time

Anna L.
Order/Shipping Concerns

I had ordered two items and one came quickly, then my entire order showed delivered. I was prretty concerned I was going to have a battle to get the second item, but a quick online chat and email, and the second item arrived a few days later. They are legit and I believe working to get better. Thanks.

4
Date of experience: Aug 22, 2024
Charli Long
I love my order can't wait to order…

I love my order can't wait to order more.also will be passing along my words of thankfulness to my friends.

5
Date of experience: Aug 21, 2024
Kim Helped me so much

Kim Helped me so much, I made A mistake with the Size of my T Shirt, Kim Fixed that.

5
Date of experience: Aug 20, 2024
Shahaf Rogers
The tshirt I ordered 2 months ago was…

The tshirt I ordered 2 months ago was CRAP!! Poorly done, colors faded, cheaply made!!! Don't waste your time with them.

1
Date of experience: Aug 15, 2024
Garbage human beings.

Garbage human beings providing degenerates with a platform to steal IP and trademark revenue with sub-standard merch. Disgusting people getting rich of the theft of hard working entrepreneurs.

1
Date of experience: Aug 12, 2024
Maverick
Great Customer Support

I had a problem with what I thought was a low-quality or defective product. Support sent a new product at no expense after I provided a photo and explained my concerns. I'm not sure what more a company could do. When I read overwhelmingly snarly, nasty, negative comments from some customers, it's hard to imagine what they must have wanted, using the threat of a poor review to obtain it.

5
Date of experience: Aug 01, 2024
Jacqueline Reed
Puride.shop is a scam

This company hosts for a company called Puride.shop which is a scam. The t-shirt I received was of the poorest printing quality with the writing being so blurry in places it was unreadable. I contacted the company thinking it was faulty printing but to no avail and only got customer service when I complained via Gearlaunch.They offered to reprint for me but then informed me it can't be printed any better! They offered a refund but only for the basic price of the t-shirt quoting refund policy.This is clearly a scam because why are they advertising an item that can never be produced with readable quality print otherwise? They just want to keep the money you paid for shipping etc with no intention of ever providing you with a decent quality item.I'm disappointed to be left out of pocket for an item that should never have even been advertised as it can not be produced.Do NOT order from this company. You will be disappointed, left with a poorly printed item and left out of pocket even if you do get a refund.

1
Date of experience: Jul 24, 2024
MaceoM38
Excellent customer service.

Excellent customer service.The product received was not to my standard but it was resolved wonderfully. Thank you and I will be shopping again.

5
Date of experience: Jul 24, 2024
Nigel Brooks
Quality products

Quality productsQuick deliveryEfficient Support crew/unit Well done, I'll shop with you again

5
Date of experience: Jul 23, 2024
kikoololpokemon66
Fraudulent site selling copyright…

Fraudulent site selling copyright brands that harm the end user and the brands they steal. Their phone numbers and emails are fake. Do not buy from this company or any of their affiliates as all their business is a scam from far off countries who only wish to harm people and take your money. I was told by the company that they will NOT talk to you and the only way to communicate is via email. I sent communications to the "LEGAL" email and it bounces back. They are a complete scam. No one will talk to you even though the CEO of the company who created the GearLaunch.com platform is Thatcher Spring, a real person in Silicon Valley who raised 55MM to create a company that permits Fraud on thier platform with no way to resolve.

1
Date of experience: Jul 22, 2024

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