Review Time
I had ordered two items and one came quickly, then my entire order showed delivered. I was prretty concerned I was going to have a battle to get the second item, but a quick online chat and email, and the second item arrived a few days later. They are legit and I believe working to get better. Thanks.
I had a problem with what I thought was a low-quality or defective product. Support sent a new product at no expense after I provided a photo and explained my concerns. I'm not sure what more a company could do. When I read overwhelmingly snarly, nasty, negative comments from some customers, it's hard to imagine what they must have wanted, using the threat of a poor review to obtain it.
This company hosts for a company called Puride.shop which is a scam. The t-shirt I received was of the poorest printing quality with the writing being so blurry in places it was unreadable. I contacted the company thinking it was faulty printing but to no avail and only got customer service when I complained via Gearlaunch.They offered to reprint for me but then informed me it can't be printed any better! They offered a refund but only for the basic price of the t-shirt quoting refund policy.This is clearly a scam because why are they advertising an item that can never be produced with readable quality print otherwise? They just want to keep the money you paid for shipping etc with no intention of ever providing you with a decent quality item.I'm disappointed to be left out of pocket for an item that should never have even been advertised as it can not be produced.Do NOT order from this company. You will be disappointed, left with a poorly printed item and left out of pocket even if you do get a refund.
Fraudulent site selling copyright brands that harm the end user and the brands they steal. Their phone numbers and emails are fake. Do not buy from this company or any of their affiliates as all their business is a scam from far off countries who only wish to harm people and take your money. I was told by the company that they will NOT talk to you and the only way to communicate is via email. I sent communications to the "LEGAL" email and it bounces back. They are a complete scam. No one will talk to you even though the CEO of the company who created the GearLaunch.com platform is Thatcher Spring, a real person in Silicon Valley who raised 55MM to create a company that permits Fraud on thier platform with no way to resolve.
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