Review Time
For the past 10 days now, Geegpay told me they are going to make a refund to my client, they have not. Holding someone else's fund for 5-15 days before refund is not normal! Things are getting out of hand with geegpay, they hold people's money now without refund. This is not nice at all!
Dear Geegpay Support Team,I am writing to express my concern regarding the recent rejection of my application to open a GBP account. This outcome is quite unexpected, as I submitted the same set of documents that were successfully used to open my USD account. I kindly request a detailed explanation for this decision and would appreciate any guidance on how I might resolve the issue or reapply successfully.Thank you for your attention to this matter.
On March 31st, I sent 525 to a Clear Junction LTD account. I was told by the receiver that Geegpay, reversed it and claimed it should get to my Starling account within 5 business days. It's really sad the fund still hasn't been received till now. I went to the bank; my account officer said there was no trace of any reversal from Geegpay. I have waited for more than 2 months; I can't wait any longer. My account wants to report this, but I want to try to get in touch with Geegpay before I have this report. I've been very sad and scared ever since I read numerous scam stories about Geegpay. I will never back down on this; I must get my money back. I want a prompt and positive response now.
I am a writer and a freelance tutor. i have been using geegpay for 3 years now. the 1 star is because their support replies to my mails at least. But for a month, i have not received my money i worked hard to get. This review might cost me my $2000 they have been holding for a month. They will reply saying they are highly regulated, but will never give you a solution to the money you deligently worked for despite giving them all the details they request. They are good at changing customer care representatives so you will be repeating your request everyday. Am still in pursuit of my money and will update soon.
Geegpay went down the hill. My USD account was removed without being notified about it while i already had incoming payment. I've been using them to receive funds since 2023. In November 2024, they started locking up my funds as 'under review'. After sending them the required documents (even my LLC documents), they'll release my funds. This was going on for over 3months even after letting them know that i've been receiving funds from same company with my Geegpay USD account since 2023. On 25th of March 2025, i received an email requesting that i should submit a document for them to verify my account. I sent them all that they needed. I got notified again that i should resubmit the same document again (this happened like 3 times in a day). The next day i was notified that they'll be closing my account in next 2days and they won't be processing/refund any of my incoming payment (knowing fully that i receive funds 2-4 times a week) . We all know that ACH sometimes takes about 3-5days to be deposited.....but they removed my USD bank account unnotified even before requesting for the documents and closing my account. As I'm writing this review now, my account hasn't been closed until now even after requesting them to delete all my data from their platform. Stay away from them if you know you gonna be receiving thousands of dollars or euros. They target big funds and scam them. Edit: You're clearly telling lies. There's no feature to upload photos here, i would've debunked your lies. To delete/close an account, take a look at what these guys are requesting from me. "To expedite the Geegpay account deletion process, please provide the following details:1. Your registered email address2. The reason for deleting the account3. Your date of birth as indicated on the verified ID4. A verified phone number5. The government-issued document number used for account verification6. Information about your two most recent account transactions7. Your registered residential address8. A video of you stating your request.These details are essential for verifying your account ownership and initiating the account deletion."
Since March 21th till now GEEGPAY haven't make the refund that they say it will only take 5 to 15 working days from March 21th till now is about 21, days I don't know what is going I have submitted the sender details till now the sender haven't gotten any refund...I guess this is a scam activities the $4000.00 is with them they don't want to refund it I have write to their support on email they keep telling me stories GEEGPAY is not safe. GEEGPAY SHOULD MAKE THE REFUND THIS WEEK IF THEY ARE NOT SCAM.
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