Review Time
14/11/25 @ 19:31:48. Code: 348614. GDK Gallions Reach has put me off ever buying from them or GDK again. First of all, the staff looked lifeless (as if they couldn't be bothered to be there), then the Order (mixed meat) was missing the chicken. The salad was dismal and didn't taste fresh and to top it off, the first bite of the meat tasted like Quorn meat and not real meat. As I'd already left the premises (take-away), when I got home and looked at the food again, I chucked it because I couldn't risk being ill. Suggestion: Do better with staff and food quality.
So, In my tight financial situation, I placed an order over the GDK app with location in Reading, RG1 1EP, all charges made successfully with delivery notes added for some clarity.GDK as they would engaged the services of uberEATS delivery, a nightmare of a pool of individuals who do not understand English enough to read the location and get to the location. I spent a good time describing to this delivery individual with a clear landmark (The ROSEATE hotel), but dude still couldn't figure despite waiting at the main entrance into the Forbury Gardens park where I was. I was stood at the gate and attempts to reach him subsequently failed.I rang the delivery complaint number, provided order details and I got told that I can neither get my order nor a refund because the delivery attempt was made. What a night time robbery by GDK, Uber Eats delivery personnel involved.I went further to ring GDK directly about my order and got told it was already dispatched that a 3rd party's problem. I asked what happens if the delivery attempt failed, would the order be returned or not? The lady hung up the call on me! It should be noted that this order was fully paid for, delivery fees was charged, so was service fee charged, yet I didn't receive my order, neither did I get refund for my order ( assuming the delivery fees charged was non refundable).Is there something I am missing here? I have been put into even more distress tonight where I have to go on working without food having come a distance of about 2hrs from home to work in Reading. I wonder how many people experience this daily?GDK! Why?
Never tried a GDK so thought was the night and asked for Chicken kebab with extra chilli.When I walked in the (empty) shop, it looked like a kebab shop with the meat slowly rotating against the grills as usual.Took it back to my hotel room, carefully opened it, it didn't smell like a kebab.Started eating it and after a few bites decided it wasn't a kebab. The meat was just mush, not even a hint of chilli!I just don't get it. These things are aweful!I put it the the bin after just three bites!
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