Review Time
Not impress what so ever. Yesterday/Sunday I went to the Chadwell heath GDK. Order 3 wrap meals and paid an extra £0.50 for each meal to have large fries. Got back to my house. There was hardly any meat in the wraps nearly all salad and the fries was like a McDonald's happy meal size. £11.50 each for that. Absolutely disgusting. Won't be going back there again
Went to my local to try as I've never had before and on the self serve kiosk there was an offer if you downloaded the app so I downloaded it and couldn't see the offer so I asked a member of staff who didn't help at all. I asked to speak to someone senior if they could help and was told there was no one to help. They could have changed the price manually as it was advertised at the price and I had done what was required but no help at all and really didn't care. I contacted customer support and they obviously don't care either as all I was told was that there's an option on the app that neither me or the member of staff could find.
Had no issues if you go into store, but never use the app! The app lets you order food even though the restaurant is closed. So they have taken payment but no food will be delivered. Let’s see how fast they offer a refund. I have all the proof from the delivery driver saying he can’t get into the store, I have the proof of the app allowing me to order food outside of working hours, so let’s see what happens!
Our family ordered food on Tuesday because of the offer buy one get one free,Everyone was hungry and waiting for food to arrive, driver came with half order, the driver couldn't speak a single word of English. I called the penge branch and ask for any explanation,she insisted that we paid for only two donners, I said what about the Tuesday offer buy one get 1 free, she then realised and said we will send it right now, we received our orderBut ice cold foofood.Penge branch should Improve customer service and quality of food
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German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards
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