Review Time
I recently ordered from the company for the first time. Unfortunatly one of the products arrived damaged the bottle had split in a really weird place so i dont believe it was the company's fault. When I contacted their customer service they where kind and understanding. They sent me a replacement botlle which arrived quickly. You can tell alot about a company from there customer service and honestly their customer service is outstanding. The product itself smells great!
A nice selection of products, the bundles are well thought out and make lovely gifts. Products are good value.I am giving a reduced score as I paid for next day delivery and the order still hasn't been delivered. It was a gift for a friend's birthday so really disappointing and also embarrassing if it isnt delivered tomorrow (4 working days since ordering) . I am usually quick to blame the delivery company but looks like it took a couple of working days to dispatch my order, so unclear who's at fault.
I have lost count of the give me purchases that I have made over the last few years. I'm a big fan. The hair products are my favourites. There brushes are excellent.I've bought many friends give me mystery boxes as gifts. I've moved into their skincare range more recently and so far so good but for me it's always going to be the haircare that draws me back. I got a mothers day mystery box and I was really pleased with the contents
Bought the curly hair shampoo and conditioner bundle and Omg! I have never seen such a positive inprovment to my curls! And after the first wash too!My hair feels clean without having to shampoo multiple times and takes product well after washing so much better with out feeling greasy or caked on.I also bought lash elixir but is too early to comment, but if it's anything like the other products bought, I have high hopes.
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