Name: gl-inet.com
Telephone: 000000000
Rating: 3.0

Emmanuel Sanders Guest

Amateurish shipping

GL.iNet didn't include a commercial invoice when shipping with FedEx, and puts the responsibility on me.It's the shipper that has the responsibility for paperwork on international packages.They even threaten with charging me for return fees if the package is returned because of their lack of correct paperwork.

Date of experience: Jun 17, 2024

Lilly Howard Guest

1 year ago

Excellent products and support

I am surprised at some of the poor reviews on here because I have just bought their Flint 2 and what a great router it is at such a great price. Support was also excellent. Thanks to Lauren

Date of experience: May 28, 2024

Brad Reed Guest

2 years ago

Claims 'free shipping' and one week…

Claims 'free shipping' and one week after delivery I receive an invoice from FedEx for a delivery 'handling fee'.

Date of experience: Mar 28, 2024

Tyler Reed Guest

2 years ago

good experience

I read the review here about the packaging and got a bit scared, i ordered from the eu site (ships from their warehouse in germany apparantly) and had 0 problems. Came with dhl on time. Only had the router for a day but seems to work great (might update this later if anything negative happens). Anyway had no problems with site and shipping

Date of experience: Mar 27, 2024

Claribel Hughes Guest

2 years ago

Great support experience even for a refurbished product!

I bought a refurbished router that had some issues with the power adaptor. Support reacted very, very fast and told me to try a different adaptor. I ordered one online and everything worked fine. When I got back to support on how to proceed, they just refunded my newly bought adaptor including even my shipping costs! This was such a pleasant experience. Never expected this great support for a refurbished product. Thanks Zoey!

Date of experience: Mar 22, 2024

NB29 Guest

2 years ago

Terrible routers

Terrible routers, very poor range, very low transfers. Complete lack of after-sale support. Ignoring the customer. Poor hardware and very low-quality firmware. I definitely advise against purchasing it.

Date of experience: Sep 21, 2023

Jet Guest

2 years ago

The worst routers you can buy

The worst routers you can buy. The company offers zero support in case of issues, avoid at all costs.

Date of experience: Aug 02, 2023

Luca Watkins Guest

4 years ago

Doesnt support open wrt

Date of experience: Dec 21, 2021

CH29 Guest

4 years ago

Beware of GL.iNet's marketing regarding openWRT support

I bought 3 products from this brand. My early two pocket routers were fine (GL-AR300M and GL-MT300N-V2). Low power, good VPN support.Yet, I returned my last purchase (GL-AX1800 / Flint) to Amazon. The product is mistrepresented as being openWRT. In reality it is using non-free Qualcomm's QCA Software Development Kit (QSDK) on top of a very old end-of-life openwrt 15.05. It is not compatible with true OpenWRT and doesn't benefit from the same security updates.

Date of experience: Dec 05, 2021

Denzil Baker Guest

4 years ago

Very Good Products

Very Good Products, if you need to secure your whole devices with VPN all together with a Killswitch implemented, look no further, Gl.iNet got you covered.Really made my life much easier since I purchased Gl.iNet Product.