Review Time
Paid for express shipping (1-3 days) on an item shown as in stock. Days later, I was told it’s actually out of stock with a 3–4 month wait, while the website still displays misleading delivery estimates.
You’re then directed to email customer support, who don’t reply.
Charging for express delivery on unavailable stock and ignoring customers is deceptive. This business operates like a scam. Completely untrustworthy.
Extremely disappointing experience with the online platform. During the checkout process, I encountered an “insufficient funds” message despite the payment being processed, leading to a duplicate order. I attempted to reach out to the online support team multiple times over several days without success, only receiving a response after a physical location intervened. Although I paid for **express delivery (1–3 days)**, I later received an automated message indicating the items were **awaiting stock with a 3–4 week ETA**, despite nothing being listed as out of stock during my order. The order was ultimately cancelled, but this experience underscored issues with communication, misleading checkout details, and a disjointed online support system.
Complete risk. Only proceed with your order if you're willing to wait an uncertain amount of time for your items. They won't inform you about back orders until after your purchase. I had to follow up when nothing arrived, only to be told they have no idea when the items will be available.
I ordered two weeks ago and have received no updates, even after sending several follow-up emails. The communication has been extremely lacking. If an order can't be shipped on time, customers deserve to be informed immediately. I've now had to ask for a cancellation and refund because of the delay. This has been a very disappointing experience.
I placed an order for an iPad Pro (M4) during the Black Friday sale since it was advertised as available. After weeks of waiting, I received an email stating that the product was 'discontinued and no longer available.' However, the same item was still being advertised on their website after my order was canceled. This is completely unacceptable and misleading. I contacted customer support with a reasonable request, especially since I missed out on other Black Friday deals to support a smaller business. They never acknowledged my message. I received my refund before they even bothered to respond. Their 'live chat' support is essentially a useless bot that offers no real assistance, and there’s no way to reach a human representative. For a business handling high-value electronics, this level of customer service is appalling. I will never buy from this company again and strongly advise others to steer clear. If there’s an issue with your order, you’ll be met with a complete lack of support, communication, and resolution. A very disappointing experience overall.
If I could give 0 stars, I would. I strongly advise against using this service. They will readily sell items that are unavailable or have been out of stock for a long time, without notifying customers. You have to reach out to learn the status of your order, only to find out it's not available. Refunds are slow, taking several business days to process. Very questionable business practices. STAY AWAY!
If I could give 0 stars, I definitely would. I strongly advise against using this service. They will sell items online that are out of stock or have been unavailable for months, without any warning. Customers have to reach out to inquire about their orders, only to find out the items are not available. Refunds take a long time to process. Very questionable practices. AVOID AT ALL COSTS.
Terrible experience. My item was listed as available, so I opted for express delivery. After a week with no updates, I called and was informed it wasn't in stock and had been delayed. They couldn't provide a tracking number, and I'm left wondering if my order will ever arrive. They offered a $6 refund after I paid $15 for delivery, which feels unfair. Contacting them is frustrating, and the staff have been unhelpful and rude. I'm sharing this to warn others about their treatment of customers.
I made a purchase through the platform that was advertised with a delivery time of 6-9 days. After waiting 10 days without any communication, I called them and learned that my order would take an additional 3-4 weeks due to being back-ordered. There was no notification of the delay. I requested a refund, but the lack of communication and inability to inform me was unacceptable.
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