Name: gls-france.com
Telephone: 000000000
Rating: 3.5

Hal Guest

Spam

For half a year now, I have clicked unsubscribe in their emails and have been confirmed to have been unsubscribed. I still receive their marketing emails.

Date of experience: Jan 10, 2019

Paddy P. Guest

7 years ago

Good and positive response to a claim

Good and positive response to a claim, although the hourly rate of £40 is unlikely to get you a decent garage. Their estimate of the time taken to repair and therefore what they were willing to refund was also low. But they ended up paying for around two thirds of the repair and for a manufacturers part - so not too bad in the end.

Date of experience: Jan 10, 2019

Blake Price Guest

7 years ago

AA warranty not worth the peice of paper it’s written on.

AA warranty not worth a squat, STEAR CLEAR!! Was sold the 5 star gold policy when I bought a car from car giant which obviously the sales people get a commision for doing. First off it’s not even AA, it’s a different company called Motorway direct trading under the AA name. Headlight unit packed up on my Audi a6, phoned them up and explained to which the lady told me straight off the bat that they would not be able to cover it. I paid near enough £600 for a cover which is supposed to cover everything but they tell me they can’t cover a bloody headlight? ABSOULUTE JOKE 🤬. If your buying a car from car giant which I strongly advise against be sure not to take the warrenty, your better off getting a manufacture warrenty which will cover you for everything.

Date of experience: Jan 09, 2019

Exelio_77 Guest

7 years ago

This is the worst company i have ever…

This is the worst company i have ever dealt with and i cannot emphasis how much you should avoid at all costs. The warranties are worthless and the staff are rude and will happily waste your time trying to find routes to reject a claim.

Date of experience: Dec 21, 2018

KC45 Guest

7 years ago

Good company to deal with

Good company to deal with. Prompt settlement

Date of experience: Dec 11, 2018

Iris Foster Guest

7 years ago

Brilliant service when i had to ring up…

Brilliant service when i had to ring up about my smashed rear windscreen, even though warranty doesn’t cover glass they reimbursed me the cost of a replacement as it was a fault with the car and not a stone etc that caused the damage! Friendly and really helpful staff! Patrick was great handling my claim!!

Date of experience: Dec 11, 2018

Mallory Baker Guest

7 years ago

I would not recommend AA warranty

I would not recommend AA warranty. The claim that you put in ,you pay first then claim back later through AA warranty, if it's successful. If they reject your claim you end up paying.

Date of experience: Dec 10, 2018

Karolyn Scott Guest

7 years ago

I had a Audi with 90000 on clock i got…

I had a Audi with 90000 on clock i got a gold warranty of aa but not worth the paper it’s written on my clutch and flywheel went they would not pay for it. The flywheel had failed but the aa said it’s a serviceable part so aa don’t pay garage waste of time and money PLEASE DONT BUY AA WARRANTY it’s not worth the paper it written on

Date of experience: Dec 10, 2018

Rosalind Price Guest

7 years ago

absolutely USELESS !!

absolutely USELESS !!! rude engineers on the phone and rude staff no help at all had to wait 3 hours in the cold with my baby’s

Date of experience: Dec 08, 2018

TA73 Guest

7 years ago

Very helpful and friendly team

Throughout my warranty claim every person I spoke to at AA Warranty/Motorway Direct were incredible help! Genuinely felt like they had my best interests at heart and communicated well.