Review Time
Would not recommend , I had it included in a deal part of my purchase of a vehicle 5 months down the line I have a massive repair bill which is not covered by the warranty because of wear and tear . Which this seems like a pointless warranty to have when most things that go wrong with a vehicle are due to wear and tear.
For about twenty years, HP was my brand for printers, scanners, and then the all-in-one machines where I could fax as well. It was a perfect relationship of quality and service, worthy of a brand loyalty I rarely give. However, blind loyalty got me burned. Again! I bought an HP laptop to replace my old Toshiba M45 (an excellent laptop). This time I wanted to buy it online since I found out custom configuration was available. I got the best NVIDIA, memory, HDD’s, Processor, etc. This was the first laptop I bought with two separate drives as well. This way I can continue my practice of moving and storing my work, (C: to D:). Within in a week, the C: stopped working. I got an operating system (OS) not found error. I went to their contracted service vendor, Best Buy (BB) and they failed to fix the problem. After dealing with BB, I became aware, on my own, that my laptop problem was hardware related. So, I sent it to HP directly. HP emailed me an RMA label and were helpful with getting it shipped back. They even advised me to back up my D: files. This turned out to be excellent advice. It’s another practice I continue often using external HDD’s, SDD’s, thumb drives, etc. HP sent it back after some time. They said the C: HDD was replaced. When I got it back I thought maybe something was broken because I could feel the contents shifting within the shipping box. I opened it to find HP used too large a box. However, at least they used foam cushioning at the ends of the laptop even though the middle was vulnerable. It started up great. However, the D: wasn’t found. Considering the service from HP and their BB buddies, I went to a computer repair outside their sphere of influence. Turns out that HP simply swapped the C: with the D: instead of replacing the C: with a new part. I’m all for recycling and getting the most use out of items. However, the judgment HP used here resulted in a total service failure. Considering this, the attitudes from HP and their contractors, and other component problems, I simply can’t do business this way. I simply don’t have the time to invest in PC problems. It’s enough and more rewarding learning the various softwares I use. When I buy a new PC, I need the confidence to turn the key and drive. I’m an end user, not an Electrical Engineer.
For about twenty years, HP was my brand for printers, scanners, and then the all-in-one machines where I could fax as well. It was a perfect relationship of quality and service, worthy of a brand loyalty I rarely give. However, blind loyalty got me burned. Again! I bought an HP laptop to replace my old Toshiba M45 (an excellent laptop). This time I wanted to buy it online since I found out custom configuration was available. I got the best NVIDIA, memory, HDD’s, Processor, etc. This was the first laptop I bought with two separate drives as well. This way I can continue my practice of moving and storing my work, (C: to D:). Within in a week, the C: stopped working. I got an operating system (OS) not found error. I went to their contracted service vendor, Best Buy (BB) and they failed to fix the problem. After dealing with BB, I became aware, on my own, that my laptop problem was hardware related. So, I sent it to HP directly. HP emailed me an RMA label and were helpful with getting it shipped back. They even advised me to back up my D: files. This turned out to be excellent advice. It’s another practice I continue often using external HDD’s, SDD’s, thumb drives, etc. HP sent it back after some time. They said the C: HDD was replaced. When I got it back I thought maybe something was broken because I could feel the contents shifting within the shipping box. I opened it to find HP used too large a box. However, at least they used foam cushioning at the ends of the laptop even though the middle was vulnerable. It started up great. However, the D: wasn’t found. Considering the service from HP and their BB buddies, I went to a computer repair outside their sphere of influence. Turns out that HP simply swapped the C: with the D: instead of replacing the C: with a new part. I’m all for recycling and getting the most use out of items. However, the judgment HP used here resulted in a total service failure. Considering this, the attitudes from HP and their contractors, and other component problems, I simply can’t do business this way. I simply don’t have the time to invest in PC problems. It’s enough and more rewarding learning the various softwares I use. When I buy a new PC, I need the confidence to turn the key and drive. I’m an end user, not an Electrical Engineer.
Recently purchased a used vehicle and purchased an additional warranty through the car dealer with AA warranty. Having had an issue with the car since purchase, I was in the position of needing to make a claim on the warranty.Contacted the claim number as advised and received helpful and friendly advice about raising a claim. I was giving details of two garages whom I contacted to get my car booked in. Unfortunately one of them (Halfords Autocentre) were unable to deal with electrical issues, despite their website stating they can, the other garage was useful but unfortunately had a long waiting time to look at my car.Phoned the AA warranty team back who advised I could look at sourcing my own garage. I located a reputable garage in the area. Got the car looked at and the garage dealt with the AA on my behalf. The garage commented on how easy and helpful the AA warranty team were and that the claim had been approved. So far so good.Following day the AA warranty team called me to advise of the claims process and the car has gone back for it's repair today now parts have arrived. I will be submitting the invoice later today and hoping the settlement will be as easy and pleasant as the actual raising of a claim.So really good service received to date, hoping I will not need to raise any further claims, but everything has been excellent so far and I hope it'll continue at that standard.
I bought the vw gold 2 months ago few days ago had issue with transmission take it to garage . Garage test it said flywheel is gone. I get repair done. Call aa brc first they said its cover by aa extended warranty so any part covered by warranty brc cannot cover them i turn around call aa extended warranty to make claim and i speak to guy call david in claim department he did not even listen to me while he talking to garage . The machanic english was not good so i try to explain thing . But he refuse to listen to me. And when i ask him i want to speak to manager herefhe refused to transfer my call to his manager. When i try to lodge the complaint gainst him there customer services said they will investigate but they will not provide me any feed bach regarding my complaint. Also said flywhee must be underwear and tear so we cannot pay for it. When i bought the warranty they said everything cover up to retail price. From srart to end they all rough traders. They treat you as criminal.so avoid them at any cost.
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GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.
