gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Review Time

Israel Johnson
awful services!

***update*** I SINCERELY APOLOGIES…after the weekend one of the drivers made sure I received my parcel in perfect condition. The reason for delivery status was due to the driver living on my street and he messaged to say he would drop it to me the following day. Gls took the extra step to ensure I got my items. I would rather pigeon carrier to gls. They delivered my package yet it was not here when I got home when I contacted them about this they said “did the driver leave it in a safe place like a green bin, or with a neighbour?” So now I’m supposed to read minds because this driver did not leave a note to state where they had left my package. I live in a housing estate with very little places a parcel can be hidden. After searching high and low I did not find the parcel! No neighbours have came forward with it either. Customer services are now taking hours to respond (12hrs +) it is absolutely shocking the service they supply! How can you just leave someone’s package elsewhere and not get a signature for it or even write a note on its whereabouts?? I’m appalled!

4
Date of experience: Jun 25, 2022
Carolina Johnson
Great care with fragile cargo!!

Hi, I received a parcel from gls and it came a day early. They where plants (perfect plant deal) from Rotherham to Ireland so I was worried they might be damaged. The day before I had a disaster of an order which where delivered (only from another county) From fastway courier's and plants where all out of pots, upside down and damaged in a battered box, . I want to thank GLS for their great service and quality and care they obviously take with fragile items, it's a great relief when you know you can rely on a solid courier service.

4
Date of experience: Jun 25, 2022
Chad Morgan
awful services!

***update*** I SINCERELY APOLOGIES…after the weekend one of the drivers made sure I received my parcel in perfect condition. The reason for delivery status was due to the driver living on my street and he messaged to say he would drop it to me the following day. Gls took the extra step to ensure I got my items. I would rather pigeon carrier to gls. They delivered my package yet it was not here when I got home when I contacted them about this they said “did the driver leave it in a safe place like a green bin, or with a neighbour?” So now I’m supposed to read minds because this driver did not leave a note to state where they had left my package. I live in a housing estate with very little places a parcel can be hidden. After searching high and low I did not find the parcel! No neighbours have came forward with it either. Customer services are now taking hours to respond (12hrs +) it is absolutely shocking the service they supply! How can you just leave someone’s package elsewhere and not get a signature for it or even write a note on its whereabouts?? I’m appalled!

4
Date of experience: Jun 25, 2022
Dani Parker
Great care with fragile cargo!!

Hi, I received a parcel from gls and it came a day early. They where plants (perfect plant deal) from Rotherham to Ireland so I was worried they might be damaged. The day before I had a disaster of an order which where delivered (only from another county) From fastway courier's and plants where all out of pots, upside down and damaged in a battered box, . I want to thank GLS for their great service and quality and care they obviously take with fragile items, it's a great relief when you know you can rely on a solid courier service.

4
Date of experience: Jun 25, 2022
awful services!

***update*** I SINCERELY APOLOGIES…after the weekend one of the drivers made sure I received my parcel in perfect condition. The reason for delivery status was due to the driver living on my street and he messaged to say he would drop it to me the following day. Gls took the extra step to ensure I got my items. I would rather pigeon carrier to gls. They delivered my package yet it was not here when I got home when I contacted them about this they said “did the driver leave it in a safe place like a green bin, or with a neighbour?” So now I’m supposed to read minds because this driver did not leave a note to state where they had left my package. I live in a housing estate with very little places a parcel can be hidden. After searching high and low I did not find the parcel! No neighbours have came forward with it either. Customer services are now taking hours to respond (12hrs +) it is absolutely shocking the service they supply! How can you just leave someone’s package elsewhere and not get a signature for it or even write a note on its whereabouts?? I’m appalled!

4
Date of experience: Jun 25, 2022
Doug
Very quick and reliable

I placed an order with a company in England on Tuesday morning and the parcel was sent off on the same day. One day later I received a notification from GLS that my parcel is in the pipeline and it was here in Co. Clare on Thursday. Safely delivered and well dropped at the door. Thank you!

5
Date of experience: Jun 23, 2022
Posy Taylor
Miserable service

Miserable service, they are very kind when they want to sell the warranty after that you are treated like rubbish, they don't pay NOTHING and find an excuse for everything. STAY AWAY FROM THIS COMPANY. They lost a costumer, everything that I have with them (life, home, car insurance, road assistance) I've cancelled everything, never again.

1
Date of experience: Jun 23, 2022
HeadTrigger72
Very quick and reliable

I placed an order with a company in England on Tuesday morning and the parcel was sent off on the same day. One day later I received a notification from GLS that my parcel is in the pipeline and it was here in Co. Clare on Thursday. Safely delivered and well dropped at the door. Thank you!

5
Date of experience: Jun 23, 2022
Francine P.
Very quick and reliable

I placed an order with a company in England on Tuesday morning and the parcel was sent off on the same day. One day later I received a notification from GLS that my parcel is in the pipeline and it was here in Co. Clare on Thursday. Safely delivered and well dropped at the door. Thank you!

5
Date of experience: Jun 23, 2022
Very quick and reliable

I placed an order with a company in England on Tuesday morning and the parcel was sent off on the same day. One day later I received a notification from GLS that my parcel is in the pipeline and it was here in Co. Clare on Thursday. Safely delivered and well dropped at the door. Thank you!

5
Date of experience: Jun 23, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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