Review Time
I was charged a restocking fee because I was not given any way to cancel an order immediately! No option on the website to cancel an order. I tried calling customer service and was was disconnected 3 times! I communicated with someone in chat who said they can cancel but got disconnected. I even emailed them. Bottom line the item I was trying to cancel shipped and now I have to pay a restocking fee???
Don't go near it.. Paid £649 for a one year 'Gold' warranty on a Jaguar. When an issue arose and I called the AA warranty provider Motorway Direct they told me they only pay £40 per hour for labour! This is not stated in their T&C's.It's pretty outrageous: You pay £649 and then have to pay the first £50 of any claim and then they will not pay a fair and reasonable labour rate.They are conning people and I will be taking this further.Please avoid the AA.
Shocking not with the paper it is written on 3 weeks without a car . After numerous call from me . With out a anser then they expected the garage to carry the msg they won't be paying for any of the work .Do your home work peeps avoid like the plauge
NEVER buy AA Warranty for second hand cars, they are massively dodgy. I bought a car in Cargiant, they offered me a 3 years warranty cover for parts and labour, I paid £800 pounds for that. My car broke down, then I called AA for advice, they advised me to take to their authorised garage, then I did. The garage which AA RECOMMENDED didn’t informed AA the result of the diagnosis then they fixed the car without my authorisation, now AA says as they were not informed by their own damn garage they wont cover for the repair so, I will have to pay for this (£600). Do you think I have to manage the communication between AA and the garage? AA always finds a way to swerve theirselves from paying out a claim, DONT BUY THIS RUBBISH!!!!!!
NEVER buy AA Warranty for second hand cars, they are massively dodgy. I bought a car in Cargiant, they offered me a 3 years warranty cover for parts and labour, I paid £800 pounds for that. My car broke down, then I called AA for advice, they advised me to take to their authorised garage, then I did. The garage which AA RECOMMENDED didn’t informed AA the result of the diagnosis then they fixed the car without my authorisation, now AA says as they were not informed by their own damn garage they wont cover for the repair so, I will have to pay for this (£600). Do you think I have to manage the communication between AA and the garage? AA always finds a way to swerve theirselves from paying out a claim, DONT BUY THIS RUBBISH!!!!!!
Very poor should be another section of this service,I have purchased a car from a car dealer with AA checks prior to purchase,and AA cover there afterwards for 12 months cover at a extra cost ,for peace of mind.My car was then recalled for a manufacture problem that may affect the cars performance and safety within the 2 months of purchase .The main dealer alerted me to another problem by there own diagnostic checks,but when I ask to fix this problem through the warranty I find out that I am given a list of there service suppliers to ring for the same diagnostic checks.Why ? Surely the main dealers know better.I have the report in detail.
Very poor should be another section of this service,I have purchased a car from a car dealer with AA checks prior to purchase,and AA cover there afterwards for 12 months cover at a extra cost ,for peace of mind.My car was then recalled for a manufacture problem that may affect the cars performance and safety within the 2 months of purchase .The main dealer alerted me to another problem by there own diagnostic checks,but when I ask to fix this problem through the warranty I find out that I am given a list of there service suppliers to ring for the same diagnostic checks.Why ? Surely the main dealers know better.I have the report in detail.
Completely con.....bought a bmw1 series from car giant. They persuaded me to get AA warranty for 5 years they said is as good as bmw warranty. I paid £1000 towards the policy Things started going wrong with the car....rang AA ..their famous answer this is not covered .The only thing is covered is AA has conned me .
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