gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

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5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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AF46
This was the first time we have used…

This was the first time we have used our AA Warranty. We were first sent to a garage who we knew could not diagnose the fault on our car, however after discussion and us saying we would pay the difference in labour charges our car went to a garage of our choice and was repaired within two hours.Overall an excellent service and I would recommend AA Warranty.

5
Date of experience: Jul 06, 2018
Dinomonchola32
Hi all,

Hi all,AA Warranty is the most not serious company I worked so far.Not paying for the services which I'm paying for.They've put me on the way for seven weeks to fix my car, all the garages they gave me, no one was able to deal with BECAUSE AA it is not paying.I have contact AA for so many times and aski them what is going on, and because they are not professionals and having unprepared staff, they where sending me to different departments ( trying to solve by myself, their job ).But, still, after seven weeks, waiting for my car, changing garages, calling them, asking them, no one was able to tell me what does it cover and what doesn't .The garages contacted me and them to tell us what is wrong.But, when I was calling AA, just to make things move faster, they where telling that no one contact them. Stupid attitude and trying to hide from responsibility. Bottom of all, I will recommend to all customers and future customers, read carefully the contract and PLEASE, stay away from them, they are not so good as you see.It's waste of time and energy for nothing.NOT GOOD AND NOT PROFESSIONAL.

1
Date of experience: Jul 06, 2018
Jerry Anderson
AA Waranty

Having bought a second hand premium car, complete with AA 128 point vehicle inspection and ongoing 3 month warranty, I have been dissappointed when issues started to arise .. No check was made of the service history of the car, surely an important starting point. Despite assurances from the sales agent, I subsequently found the online service history to be incomplete with the 32k service missing and 18 months overdue, I bought at 60k. On immediately servicing the car with Halfords, I was presented with a brake pads and discs amber warning all round. The service and brakes have now cost me circa £900. Air conditioning does not cool, so sent in for a recharge (not a warranty item) but find the compressor leaks (surely a warranty item) and requires the front of the car dismantling to access, so a bill yet to come! The garage dismissed my query re the service history despite paperwork saying it was complete and I have tried numerous times to get through to the AA agents but without success, the warranty company are only interested in failures? I have been approached to renew/extend the rolling warranty but I question whether there is any point, seems there is always a reason to reject claims?

2
Date of experience: Jun 29, 2018
Angie Lewis
AA Waranty

Having bought a second hand premium car, complete with AA 128 point vehicle inspection and ongoing 3 month warranty, I have been dissappointed when issues started to arise .. No check was made of the service history of the car, surely an important starting point. Despite assurances from the sales agent, I subsequently found the online service history to be incomplete with the 32k service missing and 18 months overdue, I bought at 60k. On immediately servicing the car with Halfords, I was presented with a brake pads and discs amber warning all round. The service and brakes have now cost me circa £900. Air conditioning does not cool, so sent in for a recharge (not a warranty item) but find the compressor leaks (surely a warranty item) and requires the front of the car dismantling to access, so a bill yet to come! The garage dismissed my query re the service history despite paperwork saying it was complete and I have tried numerous times to get through to the AA agents but without success, the warranty company are only interested in failures? I have been approached to renew/extend the rolling warranty but I question whether there is any point, seems there is always a reason to reject claims?

2
Date of experience: Jun 29, 2018
Edna Cooper
HAVING RED ALL THE REVIEWS ABOUT THE AA…

HAVING RED ALL THE REVIEWS ABOUT THE AA , I THINK IT WILL BE BEST TO BY PASS THE SYSTEM AND FOLLOW MY FIRST INSTINKS AND GO STRAIGHT TO TRADING STD, MY ARGUMENT IS WITH GARAGE THAT SUPPLIED THE CAR, NO PAPER WORK WAS SUPPLIED OR PROVE OF ANY WORK DONE , ALSO WARRANTY DID NOT COVER 4X4 EVEN THO, THE DEALER WAS SELLING THIS TYPE OF CAR WITH DUE RESPECT TO AA THERE REPLY TO MOST OF COMPLAINS IS MUST DO BETTER ( HOW LONG IS A PIECE OF STRING)

1
Date of experience: Jun 25, 2018
Ruby Patterson
HAVING RED ALL THE REVIEWS ABOUT THE AA…

HAVING RED ALL THE REVIEWS ABOUT THE AA , I THINK IT WILL BE BEST TO BY PASS THE SYSTEM AND FOLLOW MY FIRST INSTINKS AND GO STRAIGHT TO TRADING STD, MY ARGUMENT IS WITH GARAGE THAT SUPPLIED THE CAR, NO PAPER WORK WAS SUPPLIED OR PROVE OF ANY WORK DONE , ALSO WARRANTY DID NOT COVER 4X4 EVEN THO, THE DEALER WAS SELLING THIS TYPE OF CAR WITH DUE RESPECT TO AA THERE REPLY TO MOST OF COMPLAINS IS MUST DO BETTER ( HOW LONG IS A PIECE OF STRING)

1
Date of experience: Jun 25, 2018
Franklin T.
Like many other people on the various…

Like many other people on the various websites and forums, I have had a terrible experience with this company.You are not dealing with the AA, your dealing with a subcontractor who appears to be set-up up to refuse the claim from the outset.The car garage who sold the car and warranty, do not have any role in helping with a claim, all they do is sell it to you, this part of the problem.In my case I felt something could be wrong with the car, so called AA and they told me to take it to Halfords their nearest approved garage, 11 miles away. Once at the garage I was given an estimate of around £500, but AA then told me I had invalidated the warranty by driving car - despite them telling me to do this when I reported it to them initially.If you have had a problem with this company please post a review, this will help others to make the right decision in the future.

1
Date of experience: Jun 25, 2018
Leroy Adams
Do not buy the AA warranty!!!!!

Do not buy the AA warranty!!!!!! - Its a conI purchased my Audi A4 in 2015 from Car Giant and from the get go the problems started to roll in. Alternator, Brake disks, Rear shocks etc. Thankfully Car giant stood over some of the problems and I was reasonably satisfied with their response. However, recently my oil pump went and i remembered that I purchased the AA Warranty plan when I purchased the car. It cost the best part of £1000.I got in contact with the AA to make my ONLY claim and they simply said that it was wear and tear and they would not be covering any of the £1300 cost to fix the car. With this response I asked myself the question "What isn't wear and tear then??"The reason that I took the warranty was because the Cargiant employee made a very convincing case in favour of buying it due to the fact that my car had only 1 year of manufacturing warranty left. He also said that the warranty would cover any major part over the 3 year period that i had it. That was a complete lie and I feel mislead. Please remember guys that there is a commission made by these employees when they make an AA warranty sale. Your best interest is not at the forefront of their minds. Also, I have never had a car that has caused me so much major trouble. I'm not saying that all cars from CG are of poor quality but my car definitely was. ( it was only 2 years old when i bought it )So once again, Do NOT buy the AA warranty!!!!!

1
Date of experience: Jun 23, 2018
xCircleStrafe
Excellent service

Excellent service. Thank you for a quick response. Just one hour for road assistant coming and my claim considered positively.

5
Date of experience: Jun 15, 2018
Primrose B.
Excellent five star response

Excellent five star response. I was worried that the work on the car would not come under warranty having spoken to other pessimist,I.e a warranty is not worth the paper its written on! I have to say the AA were great. After the diagnosis report, the aa paid for the diagnostic test, labour, and parts. They also recommended a very good garage who I will now use in future. For me the AA warranty was 5 star service. Big thanks.

5
Date of experience: Jun 14, 2018

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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