Categories
Businesses
Blog
voicenation.com

voicenation.com

4.6
4.6 Based on 101 reviews

As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Visit Website Write a review

Average Rating

4.6

/
5

101 Reviews

5 Star
89%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
8%
Advertisement

All Reviews

Filter Reviews

Review Time

Dan Metz
I was charged 17.5 minutes for a call that lasted about 2 minutes. Completely unacceptable. I also d

I was charged 17.5 minutes for a call that lasted about 2 minutes. Completely unacceptable.
I also did a test call and it took them 3 minutes just to answer.
This service claims it blocks or hangs up on telemarketers, but instead it lets calls run to inflate billable minutes.
Misleading marketing, predatory billing practices, and zero value.
Canceled immediately. Avoid this service.

1
Date of experience: Feb 01, 2026
Dan Metz
⭐ 1 Star – Predatory, Misleading Service

I was charged 17.5 minutes for a call that lasted about 2 minutes. Completely unacceptable.I also did a test call and it took them 3 minutes just to answer.This service claims it blocks or hangs up on telemarketers, but instead it lets calls run to inflate billable minutes.Misleading marketing, predatory billing practices, and zero value.Canceled immediately. Avoid this service.

1
Date of experience: Feb 01, 2026
Erin Lynn Berman
Jillian is fantastic

Jillian is fantastic! Always prompt with responses and always quick to assist!

5
Date of experience: Dec 15, 2025
Advertisement
Parking.com Customer
Jillian is top-notch!

Jillian gives our company exceptional personal, customer service always. She's easy to talk to and is helpful in making our account work for us.

5
Date of experience: Dec 10, 2025
Emily Scott
Happy with our service

Jillian Johnson has been such a great resource for us! She's easy to get a hold of and answers all of our questions and concerns in a timely manner. We are very happy to have her as our CSM!

5
Date of experience: Dec 10, 2025
Nick
Excellent Sales & Onboarding Experience

From sales to onboarding, everything was top notch, quick response times and excellent service.

5
Date of experience: Dec 04, 2025
Jennifer
The onboarding process was great

The onboarding process was great, and she made the process so easy.

5
Date of experience: Dec 04, 2025
Kenneth Bartlett
Quick turnaround time

Quick turnaround time. reassuring. professional. surprisingly affordable. I am an attorney that has used other virtual receptionist portals. I highly recommend them. Atty Kenneth BartlettConnecticut

5
Date of experience: Dec 03, 2025
Isaac
I can't even contact them

I can't contact them the phone number on their website doesn't work, so I tried to find another phone number for them, and it has taken over an hour to get a response.

2
Date of experience: Nov 26, 2025
Kelly
Dorine Romero is great

Dorine Romero is great! She is prompt and professional, very easy to work with! Any changes that need to be made are made quickly and accurately.

5
Date of experience: Nov 18, 2025
Advertisement

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Advertisement

Business Details

  • As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills requirements for thousands of US, UK and European clients who value their reputation and recognize that the key to sustainable growth is working with a partner who allows them to scale in an agile way. In 2020, we proudly welcomed VoiceNation into the Moneypenny fold and more recently, took the next exciting step to fully transition VoiceNation to Moneypenny. By fully uniting as Moneypenny, we have created a stronger brand that's focused on creating exceptional experiences for our clients and their customers.
    Moneypenny has been named one of the ‘100 Best Companies to Work For’ seven times, ‘Best Global Support’ in The Forbes Advisor’s Best Answering Services list, and earned recognition as a Great Place To Work (GPTW).
    See more

  • email marketingus@moneypenny.com
  • call 8667665050
  • language https://www.moneypenny.com/us/

Business Social Links

Similar Businesses

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More