gogograndparent.com

4.3
4.3 Based on 100 reviews

...

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Average Rating

4.3

/
5

100 Reviews

5 Star
73%
4 Star
9%
3 Star
3%
2 Star
1%
1 Star
15%

Filtered Reviews

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Review Time

NP53
Polite and Timely Driver

The driver was polite and punctual, and the concierge was also great. Thank you!

5
Date of experience: Jan 01, 2026
Cuthbert Patterson
Very Helpful Service

The service was incredibly helpful in booking my ride for a medication visit.

5
Date of experience: Jan 01, 2026
Bianca Walker
Unacceptable Charges

I received no services, yet was charged $246 without my consent after I stopped the registration process. Despite no services being rendered, they refused to refund me. Thankfully, my bank recognized the fraud and reversed the charges.

1
Date of experience: Jan 01, 2026
Clarence
Service was awesome drivers where…

Service was awesome drivers where courteous,cars were clean and comfortable.I will use them again,many thanks.Clarence.

5
Date of experience: Dec 31, 2025
Justice
Everything was good

Everything was good. Customer Service rep was very good. Driver Samuel arrived on time, took me to the shop and waited and brought me back all done professionally. It was all a pleasant experience for me. Thanks A+

2
Date of experience: Dec 31, 2025
Ivy A.
Disappointing and Overpriced

This service has been a major disappointment. I received inconsistent quotes and was charged significantly more than expected. The drivers struggled to find my location, causing me to be late for appointments. My attempts to resolve this were ignored, and I ended up overpaying for rides that should have been straightforward. This experience has been unacceptable.

1
Date of experience: Dec 31, 2025
Pamela
Gil was very patient with a first time…

Gil was very patient with a first time user. She helped me a lot to understand the process.

5
Date of experience: Dec 27, 2025
Jennifer
Very satisfied and enjoying to ride

Very satisfied and enjoying to ride. They are very friendly very supportive in every client or each customer. Thank you

5
Date of experience: Dec 24, 2025
SHAS
go go grandparents are fantastic and…

go go grandparents are fantastic and the driver Michael was gentle young man

5
Date of experience: Dec 24, 2025
Laura Schmit
Positive feelings and relief that there are services to help me.

I spoke with someone who explained how this program works, and what I needed to do to apply. To make it easier for me she helped me with the form. She was very kind and sensitive to my feelings about not being able to drive anymore. She listened and encouraged me to use the services I need. She was very considerate. I appreciate her kindness.

5
Date of experience: Dec 23, 2025

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