Name: gohardwood.com
Telephone: 2019339663
Rating: 4.4

danny mendez Guest

Replacing Old Rusty Floors

Go hardwood made the transition for my new flooring project a great Experience. Not only they were able to provide what I was looking for but it was at a great price compared to other competitors.

Date of experience: Sep 03, 2025

Babette Taylor Guest

7 months ago

I was running behind on my job and…

I was running behind on my job and needed a good quality Carpet. The salesman from Gohardwood was able to recommend me some options with the best price. The carpet took about a week to deliver and everything turned out fantastic! Really enjoyed my experience here.

Date of experience: Jul 11, 2025

Perry R. Guest

1 year ago

The guy on the phone was super rude

The guy on the phone was super rude. Just called to check stock and a quote - but was extremely rude and sounded like he just didn't want to talk to anyone. Says everything I need to know about a company.

Date of experience: Feb 27, 2025

AH17 Guest

2 years ago

Bad experience

My experience with GoHardwood was very disappointing. My goal was to add flooring to my staircase by matching my existing flooring. I wasn't sure about the reference to my existing flooring since it was done by the previous owner of the house.I ordered this Mohawk stairnose thinking it was my best option after I read the return policy very carefully and was OK with the 30% restocking fee.The delivery experience was quite bad. I ordered 7 stairnose units and they came in 3 different shipments. One shipment with 4 units, one shipment with 2 units and one shipment with 1 unit.Each shipment was poorly packaged, the hardwood was moving and not protected by any plastic wrapper or anything. As a matter of fact, UPS left a note saying that one of the shipments arrived with both sides open. Most of the units were damaged enough that the ends couldn't be used and had to be cut.Anyways, I called the customer service about returning the merchandise and they told me that I couldn't return them because of Mohawk's policy - they don't allow returning "accessories".This left me very disappointed since it wasn't in the return policy. Only have I known, I probably wouldn't have ordered from this website with blurry return policies. The person I had on the phone told me they would reach out to Mohawk's customer service to see what he could do but never got back to me.My email with someone was left unanswered as well.

Date of experience: Nov 14, 2023

Josephine Cook Guest

2 years ago

Worked with Jeremy and guided us…

Worked with Jeremy and guided us through the entire process on selecting the perfect floors. He was very helpful through the whole experience. Thank you

Date of experience: May 01, 2023

Madelyn Coleman Guest

2 years ago

Thank you for your excellent service

Thank you for your excellent service. I received my floors today and it is very beautiful. Will definitely be returning for another project.

Date of experience: Apr 28, 2023

Raleigh Kelly Guest

2 years ago

Staff was very helpul and professional…

Staff was very helpul and professional from start to finish. Had to rearrange the the delivery a couple times because of miscommunication from the trucking company. Other than that, everything else turned out phenomenal.

Date of experience: Mar 19, 2023

Rosemary Rogers Guest

3 years ago

My carpets shipped very quickly and…

My carpets shipped very quickly and came within a week. Looking forward to doing more business. Thank you

Date of experience: Nov 15, 2022

Peleg K. Guest

3 years ago

Pick your order up yourself!!!

Ordered porcelain pavers from them. Paid 346 extra for 500lb pallet to be delivered to my curb. They do not deliver directly to your residence beware of this fact . Pick the stuff up yourself if they have it in your area and save yourself the headache.

Date of experience: Oct 19, 2022

A0M_Enuos Guest

3 years ago

Ordered 1700 sq

Ordered 1700 sq. ft of 3/4 hardwood from Go Hardwood. From ordering the sample to knowing the ship date Jeremy Price has been with me every step of the way! Awesome customer service. Can't wait to see the flooring.