lavishdecor.co.uk

2.1
2.1 Based on 21 reviews

High Gloss, Stainless Steel Coffee & Nest Of Tables...

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Average Rating

2.1

/
5

21 Reviews

5 Star
29%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
71%

All Reviews

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Review Time

Disappointed with service and delivery

I spent over 8000 AED on a custom-made solid wood four-poster storage bed, and I regret not checking the reviews beforehand. They promised it would arrive in two weeks, yet here I am, still waiting after a month! The bed is currently with a third-party service, and I'm uncertain about how to retrieve my funds. I need to look into this further. I've requested a manager to contact me. This company is disorganized, and I plan to reach out to consumer rights to file a formal complaint and seek a refund.

1
Date of experience: Jan 03, 2026
Ruth
Avoid this company!

I spent over 8000 AED on a custom-made solid wood four-poster storage bed. I wish I had checked the reviews first. They guaranteed delivery in two weeks, yet I'm still waiting after a month! I regret choosing them, and since the bed is with a third-party service, I'm unsure how to get my money back. I need to investigate this further. I've requested a manager to reach out to me. This company is a mess. I will have to contact consumer rights to file a formal complaint and try to reclaim my funds.

1
Date of experience: Jan 03, 2026
Leisha Barnes
Absolutely untrustworthy

This company is completely untrustworthy. I purchased a bed and mattress, and they promised delivery in 4 days. Now, more than 20 days have passed, and I still haven't received anything. They keep lying to me, and getting in touch with them is extremely challenging. Terrible experience – do not trust them.

1
Date of experience: Aug 17, 2025
Alvina Wright
Completely unreliable service

This company is utterly unreliable. I ordered a bed and mattress with a promise of delivery in just a few days, but after over 20 days, I still have nothing. Every time I seek an update, I receive only excuses and false promises. It's nearly impossible to reach them, and the lack of professionalism is shocking. I cannot recommend this company to anyone.

1
Date of experience: Aug 12, 2025
Valerie Sanders
Extremely disappointing experience

Terrible. I waited months for my newborn's dresser. I paid in full, and the finish is awful. The quality is unacceptable, and their workers appear to have expired visas.

1
Date of experience: Jun 28, 2025
EastSide31781
Satisfied with the lights

We received our lights, albeit a bit later than anticipated. However, we received consistent responses to our inquiries. We are pleased with the lights. There were a few initial delivery issues, but we were reassured that progress was being made, and it was. Very happy and would order again.

5
Date of experience: Feb 24, 2025
Kimble A.
Issues with my lights

Upon receiving my lights, one of them was faulty (bent), so I contacted the company. It took a long time for them to respond to my emails. I paused my payment with them. They replied the next day, citing issues with my emails. I was promised a replacement light and a tracking number. A week later, I inquired about the tracking number but received nothing. Two weeks later, I have received neither a replacement nor a response to my return request. I doubt my emails will be acknowledged. I also messaged them on social media initially and just now. Avoid this company; customer service is poor.

1
Date of experience: Feb 11, 2025
Jeff
Fraudulent company

This company is fraudulent. DO NOT PURCHASE ANY OF THEIR PRODUCTS. THEY TAKE YOUR MONEY AND DELIVER INCORRECT ITEMS. THERE IS NO CUSTOMER SERVICE PHONE NUMBER, AND NO ONE RESPONDS TO COMPLAINTS. A COMPLETE WASTE OF MONEY AND TIME.

1
Date of experience: Dec 12, 2024
Stephanie
Terrible delivery experience

The worst delivery experience. I made a payment last month, and to this day, there has been no delivery.

1
Date of experience: Aug 23, 2024
Bilwooky
Is this a scam?

I purchased a product and waited over 3 MONTHS. I sent MULTIPLE emails, and not once did they respond. I spent £500, and nothing arrived.

1
Date of experience: Dec 14, 2023

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