Review Time
My inverter recently lost its WiFi connection with the app on my smartphone. After several attempts to reconnect by following various online instructions, I reached out to the service provider that installed the system a year ago. Upon explaining the issue to a representative, they quickly arranged for a technician to visit the same day and fix the problem. This prompt and polite service was greatly appreciated and reflects the high standard of support I have received from this company since the installation of the solar system.
From the first phone call to the final hand-over, Gold Coast Solar Power Solutions delivered an experience that can only be described as brilliant. Simon, Jadon and the entire crew demonstrated exceptional dedication and a tireless work ethic, consistently going the extra mile to keep my project on schedule and spotless.Scope of work• Full roof-mounted solar array paired with a large battery system• Whole-of-home backup configured, tested and explained in plain English• System optimised and monitored remotely for the first few days to be sure everything was hummingWhy this team stands out• Owner-led installation: The business owner is also the head installer, so the buck stops with the person who cares most about the reputation of the company.• Punctual, professional, pristine: Every crew member showed up on time, worked efficiently and left the site cleaner than they found it.• Promises kept: Every performance figure, delivery date and price point was met or exceeded—no hidden surprises.• Value for money: When you add up workmanship, hardware quality and after-sales support, you’ll realise this is genuine, long-term value, not a bargain-bin compromise.Bottom lineMy expectations were high; this team soared right past them. If you want rock-solid solar with whole-home backup from people who truly care, don’t bother calling anyone else. Gold Coast Solar Power Solutions is the only name on the list.
Great service, went above and beyond to provide all the information we needed, then disconnected our battery ready to transfer to our new property for a very reasonable price, and worked in with our tight timeline as well. We are very grateful and look forward to dealing with you guys again when we are ready to set our solar system up at our new property. Thanks guys!
A big callout to Jadon for all his time and his perseverance in responding to my barrage of questions over several months leading up to my final purchase of 30 x 440 Watt JA Solar Panels (13.2kw), a Sungrow 9.8 kW Hybrid Inverter and a Sungrow 9.6 kW battery. This replaces my earlier poor quality and faulty Trina solar system which was installed 15+ years ago by a now defunct installer (unrelated to GC Solar Power Solutions).The installers were very accommodating as they came out and removed the old system giving me a week to arrange for a roof cleaner to come out and give the roof a clean and apply a sealer before the new system went on. The installation team was incredibly efficient and they had almost completed the install in a single day but for the rain which was a huge effort. They came back and completed the install in a couple of hours the flowing day early in the morning completing the installation quickly and without compromising on quality. Having an early completion meant I got almost a full day of solar input. They explained to me the kit they'd installed along with the powering down and up process as well as taking me through the new features of my meter box and the blackout settings. Sam was not only highly knowledgeable but also very helpful, taking the time to answer all my questions whilst ensuring I was fully across the entire product.I would also like to give thanks to Simon when he came out in early January 2024 after the Xmas cyclonic storm and inspected my solar system and those of my two neighbours. Simon identified a fault with one of my panels and isolated it from the array to ensure it didn't cause the entire system to short out. Whilst it rained he also swapped out my neighbours inverter which had perished due to the storm. Apart from the few individuals mentioned here the entire team exhibited professionalism and expertise as well as an open and honest approach, making the transition to the new and improved solar energy system seamless and stress-free. If you’re considering solar, I'd highly recommend Gold Coast Solar Power Solutions as their service and outstanding knowledge is second to none!
awesome service and They explained everything step by step and workmanship was excellent and second to no one .I had my first solar panels done 10 years ago with basically very little guidance and when I upgraded with Gold Coast Solar Power Solution ,they explained everything clearly and If I have to do again yes Gold Coast Solar Power Solution will be my choiceSayeed Ali
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Gold Coast Solar Power Solutions are the Gold Coast's solar power experts. We offer great solar products at great prices!
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