golfnow.com

2.4
2.4 Based on 200 reviews

Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere....

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Average Rating

2.4

/
5

200 Reviews

5 Star
25%
4 Star
6%
3 Star
7%
2 Star
5%
1 Star
56%

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Terrible Golf Service, Disservice to golfers

Golf Now is a terrible service which can easily be corrected if the creator of their website provided the proper web page tools to cancel a tee time within the allotted time allowed. And I hear from many golfers and workers at the courses that Golf Now makes it hard to cancel, and that only means they want to try to keep your money. Bad people.. Do Not Use.

1
Date of experience: Oct 02, 2025
Russell Perrone
They ARE indeed SCUMBAGS

They ARE indeed SCUMBAGS. They STEAL MONEY FROM WORKING PEOPLE and In My Case VETERANS! STAY AWAY FROM THESE CROOKED BASTARDS!!!"Hot Deals" are a trap. The special deals are non-refundable and can only be canceled in exchange for credit that must be used on future "Hot Deals." This is not clearly advertised and has led to many customer complaints.Poor customer service. Users on platforms like Trustpilot, Reddit, and GolfWRX report extreme difficulty getting in contact with customer service. The service is often described as unresponsive or unhelpful when issues like weather cancellations arise.Predatory cancellation policy. For a standard booking, if you need to cancel a tee time, you don't get a monetary refund; you receive GolfNow credit. This practice is frustrating for many users.

1
Date of experience: Oct 01, 2025
Ryan
Don’t even bother with this terrible…

Don’t even bother with this terrible website. Booked a tee time that I was charged for and eventually refunded. Tee time popped up as an online rate so I booked it. Random error message came up after I booked and paid for it, checked my card and was charged. Called the course and they didn’t have the reservation but the tee time was still open. Online rate was no longer available. Tried calling support and you just get a call center in India with whom the person literally hung up on me. Save yourself the headache.

1
Date of experience: Sep 30, 2025
Michael Thomas
Golf never

I would give them zero stars if possible. They make it so difficult to actually use a gift card. I do not know why anyone would buy a gift card through them - it is a total waste of money.

1
Date of experience: Sep 28, 2025
Mark Dooley
0-star would be a better rating!

I rate this 1-star only because 0-star is not an available rating. A google search "after the fact" revealed this about Golf Now ... "Some users feel the booking process for "Hot Deals" is misleading, as the terms for refunds are not clearly communicated upfront." ... This was my experience. I had a medical emergency that prevented me from playing. Could NOT receive a refund even though I cancelled in time. Could only get a credit to my account. This is a bad policy and needs to be changed.

1
Date of experience: Sep 22, 2025
Tanner Kerschbaumer
Terrible platform

Terrible platform. Refund policy is a trap. Book through the course and never book through this money grabbing company.

1
Date of experience: Sep 21, 2025
Luis
By far the worst golf booking service…

By far the worst golf booking service I’ve ever used. Trying to cancel a tee time is a nightmare—impossible to reach any form of customer service. The complete lack of support makes this platform frustrating, unreliable, and absolutely not worth using.

1
Date of experience: Sep 20, 2025
Troy H
Hot Deals not being awarded

Went to select a Hot Deal that shows available. Upon submitting for it a pop up came on saying "not available" even though it hit my credit card. Charge eventually went away but the Hot Deal was not awarded to anyone. Appeared again for same date/time, tried again with same results. Reported issue to customer service and nothing done about it. This has happened multiple times recently.

1
Date of experience: Sep 15, 2025
Stephen
Their site populated the incorrect date…

Their site populated the incorrect date (Monday rather than Saturday, I changed it twice to the correct date and the system booked it incorrectly) while booking a tee time. I called about the error immediately and they wouldn't refund me the $5. I talked to 3 different people and they all said the same thing. Sounds like a call center out of the states that handle things and they are all useless. The worst customer service I have ever experienced. Im going to have to have the credit card company deal with it. I had used golf now for a decade previously, and will never use them again - all over $5. Terrible, terrible, terrrrrrible.

1
Date of experience: Sep 15, 2025
Todd Jenereaux
Terrible Policy - no refunds

I was in Florida and booked golf for my group of 6 friends. One of the tee times was a "Hot Deal" and i booked it with another tee time. When i cancelled (within a day) to my surprise i was not given a refund but was given a credit, ONLY for use on hot deals which are VERY limited. And i live in Canada, so i could not find any way to use the credit until i had a nauseating experience with online support and phone support who had to convert the credit to Canadian dollars. This has been a terrible experience and I suggest people reconsider using this site. The policies are unfair. Book direct with the courses, they don't keep your money.

1
Date of experience: Sep 11, 2025

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Business Details

  • Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.

  • language https://www.golfnow.com

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