Review Time
Well when booking reservation this morning clicked the website under the picture of the course I wanted to play and made the reservation only to find out that I booked at another club but it was okay was half way between both courses
DO NOT use golfnow.com. This is the worst site ever. They tell you it is a hot deal, but it is not. By the time they add on the fees your golf is actually more than what you would pay at the golf course. The customer service people are a joke. I can’t express how important it is to stay away from this site and the people that work there.
Very poor service. I was required to pay a $20 booking fee immediately when making a tee time. My credit card was charged right away. After our booking, the golf course told us it would be aerated the day before we played. The golf course agreed to allow me to cancel. GolfNow would not refund my $20 until they spoke to the golf course. GolfNow claimed they were unable to reach the golf course (even though I had just spoken to someone in the pro shop). GolfNow then required me to call them back the following day. Very strange that GolfNow gave me two different phone numbers to try. I want a refund!
Do not use GolfNow, book directly with the course. Beyond show which courses are within 25 miles of you, not even all of them, they have no value add. If anything they short change the courses and will rip you off if you need a raincheck or have to reschedule. NOT WORTH IT.
To get the best experience I buy the yearly membership. I get 10 $10 tee time credits that I can use off if tee times. I can book before noon and use the credit. Can change how many miles for search. I get a $40 credit to TaylorMade website. I get 10 free tee time cancellations that can be used up to an hour before the tee time. 2 occassions had same course close due to weather and didn't find out until I got there. Called Golfnow, which in turn called course to verify closure, then issued return with no issues. Only complaint is when calling customer service I didn't find an option to connect with a live person, so I randomly kept choosing wrong input number until I finally got through. Occassionally prices on there may be higher than the course rate but I find that extremely rare. Also with the app you get the tee time fees waived, at least 10 per year. Overall I have saved a large amount this year booking for myself and my golfing buddy.
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