Review Time
Got lured into booking with Golf Now by the price of a tee time. BIG MISTAKE! We booked a few days ahead only to wake up to a torrential downpour. Golf Now would allow us to cancel the reservation but NO REFUND. So why cancel? So they can pocket my money and not send it on to the golf course? $100 mistake I will not make again. READ OTHER REVIEWS BEFORE USING THIS SERVICE.
My Daughter bought me a $100 gift card at GolfNow for a Christmas gift in 2023. Unfortunately trying to use it in 2025 it will ONLY work for Hot Deal T-times which are late times. Of course this wasn't informed at time of gift card purchase and very difficult to find even on their current website. I called customer service which is of course overseas! Told them my frustration and got no where not to mention hard to understand the rep. I finally found that info in their Q&A section after gift card purchases June 6th, 2023 only hot deals! There's other product suppliers out there we'll be using them from now on. Nice Gift GolfNow!
This company is trash. Avoid at all costs.The companies response to my review is a canned response. They have not contacted me about the issue. I actually followed up with their customer service and they were less than helpful. Awful customer service. Don't let their canned response fool you.
This is the absolute worst company I've ever seen. They'll use fine print to take your money and provide no customer support. I paid extra money to cancel which I did cancel due to weather. They then issued a credit only that was next to impossible to use based on the small print. This is a bunch of crooks and avoid all costs.UPDATE: YOU CAN SEE THE COMPANY RESPONDED TO MY REVIEW AND IT IS A CANNED RESPONSE. I HAVE ALREADY TALKED TO THEIR REPRESENTATIVES ON MULTIPLE OCCASIONS AND THEY ALL TOLD ME THERE WAS NOTHING THEY WOULD DO TO HELP MY SITUATION. THIS RESPONSE IS SIMPLY TO CONFUSE OTHER PEOPLE THAT ARE READING THESE REVIEWS TO SUGGEST THAT THEIR CUSTOMER SERVICE IS SOMEWHAT HELPFUL. THEY ARE NOT. IF YOU REALLY WANT TO FIX THE SITUATION THEN FEEL FREE TO REACH OUT AND RESOLVE IT AT (540)840-8470 and then I will appropriately update this review.
I used golf now as a teen and nowbat 34 started golfing a lot again. 30-40 rounds a season. Booked a course by mistake and canceled right away. They refunded my money but only to golf now. Also found out after I booked anither round and have those credit applied that it is now only for hot deals. My money, sitting there but can only use for certain tee times now. I remember why I stopped using them and booked directly with the course. I've probably booked close to 50-80 rounds in my lifetime with them and they will do nothing to help you out.
This company conned me into a tee time on Wednesday instead of Sunday. the original date I had set on they're website before it had me create an account to book the time. I didnt notice when I returned to the checkout screen that it set it for Wednesday the day I was attempting to purchase the tee time at for Sunday. When I got the email conformation and realized it said Wednesday. They would not refund me saying that they can't refund for same day reservations. Terrible customer service. I would recommend staying far away from this site.
BEWARE!! I am a member at my course and booked a tee time on the course website under my account and this resulted in a Golf now charging my visa. I attempted to get a refund and they would not refund my account. I had recently booked numerous tee times this way with no isses or no Golf now reference or mention. Very dissapointed!!!
75% of the time a tee time and rate shows available but after booking it comes up with screen saying this tee time is not available. I can understand this happening every once in a while but this happens time and time again. Used to be really good but it seems after buying the upgrade golf pass their advertised tee times and prices are fake.
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