Review Time
Instead of contacting the golf course, Gunter's Landing, directly, I thought I would get a better rate through Golf Now as I have used them many times. So I only called Golf Now, made a tee time for two, and was charged $98 EACH. When I got to the course, in Alabama (we live in Georgia), I found we would have paid only $50 each. What a ripoff! NO MORE GOLF NOW FOR US!
Poor refund policy. They will only offer you a credit for 6 months that can only be used on very limited supply “hot deals”. Customer service did not have any options to help. I will never use this company again. Update: I still have not received an email from Kelsey or GolfNow 48 hours after her reply regarding my requested refund or Trustpilot review.
I’ve always liked GolfNow, but this time was frustrating as I wasn’t allowed to use my own gift card credits to pay for a tee time. I paid the amount + booking fees which were more than it would have been booking directly with the course, which defeats the object of using GolfNow!
Decent amount of courses to pick from. But most times you're better off booking on the courses web site. I've noticed golfnow charges higher prices then the actual course. Which doesn't make sense, considering golfnow is supposed to be a place to find deals.
You're better off using Golfnow as a reference and booking through the actual golf course website or calling the pro shop. Several times Golfnow's website has been finnicky and I end up booking a tee time for the wrong date. Their 24 hour no refund policy is a way to legally scam their customers. I have cancelled a tee time within minutes after booking because I realized it's for the wrong date, but nope... no refund for me. That's hundreds of dollars thrown in the furnace. The cherry on top is when I try to contact their customer support, they are non-existent. If you call their number, it is a damn near useless AI assistant. And my emails seem to never get a response. Golfnow has become mainstream and they don't need to improve their services to receive more customers. Somebody needs to create a rival business that doesn't scam their customers and take Golfnow out the picture.
I went on the site to view on where to play a four ball. I'm astounded that prices are way above what they used to be. There used to be deals on Bathgate and Pumpherston Golf Course for circa £20, it is now £40 only £5 less than their normal green fees. Dalmahoy is advertised at £68 yet you can book a tee time 8 minutes later than the offer for £40 - Greedy Golf Now !!! Greedy !
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