Review Time
I made two purchases with this company. The first was a custom order for just over $700, which I chose to pay for upfront instead of using my net 60 terms. I placed the order on November 8th, and today is January 18th. It’s been over two months, and I haven’t received this order, nor can I get any response from support. My second order, placed on November 20th using the net 60 option, was delivered without issues within three weeks. Despite emailing support multiple times for an update on my first order, I received no reply, only offers for discounts on their sister sites. I spent nearly $800 on this order, intended as a Christmas gift that is now supposed to be a Valentine's gift, but I’m starting to doubt it will arrive at all.
The representative did an outstanding job on my sign. The colors are vibrant, clear, and consistent, and the build quality feels robust. It’s eye-catching without being excessive, and it functions exactly as promised. I would recommend this service to anyone in search of reliable, attractive neon signage.
Thank you! My sign is absolutely amazing — it matches my vision perfectly. The craftsmanship is impressive, the glow is just right, and the entire piece exudes premium quality. You didn't just produce a sign; you created a statement. I’ll be recommending this service to my entire network because this quality deserves recognition. Keep up the great work!
I placed an order and was unable to reach customer service. After several attempts to call, text, and email, I still received no response. As a consumer and business owner, I value customer service highly, and this experience has been quite disappointing.
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