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3.4
3.4 Based on 61 reviews

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Average Rating

3.4

/
5

61 Reviews

5 Star
59%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
40%

All Reviews

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Review Time

Lan P
I’ve had bad experiences with Dragonfly Courier in the past, but today was completely different. Gu

I’ve had bad experiences with Dragonfly Courier in the past, but today was completely different.

Gurjeet Gill, the driver who delivered my package, was incredibly kind and helpful. I asked if he could deliver it to my workplace since I wasn’t home, and the neighbor I had asked to receive it wasn’t answering my calls.

He was very patient and even waited for my neighbor to show up, but when my neighbor didn’t come, he remained accommodating and understanding when I called him.

Thank you so much, Gurjeet Gill. Your service went beyond my expectations. I honestly thought I wouldn’t receive my package and was already feeling upset at work.

Dragonfly, you should have more delivery drivers like Gurjeet Gill.

5
Date of experience: Feb 17, 2026
Kathy Proudfoot
Company represented themselves as Canadian, they are not, they order product from China. There is n

Company represented themselves as Canadian, they are not, they order product from China. There is no sizing chart on the site and when the product arrives, it is too small, as Canadian sizing is considerably different to Chinese sizing. Then the company tells you that they will refund 15 percent and just keep the product that doesn't fit.

1
Date of experience: Feb 02, 2026
Sir_KOKY
Disappointing Service Experience

It seems the service believes it can take advantage of customers through their app. I placed an order on December 21st but never received it, and I reported the issue immediately. The driver claimed it was delivered, but that was not the case. I searched my entire building for my order, but found nothing. The driver mentioned he took a picture but never shared it with me. Since the 21st, I've been trying to resolve this with the company to get my money back. Today, I received an email stating they think the order was delivered, leaving me without a refund. This is unacceptable! Additionally, the company didn't provide the promised picture either!

1
Date of experience: Dec 29, 2025
Saul Carter
Exceptional Service All Around!

The customer support is exceptional and the variety of products is impressive! I highly recommend this supplier for all your gardening needs.

5
Date of experience: Dec 26, 2025
Lila Brooks
Unacceptable Experience with the Service

It appears the service thinks it can take advantage of customers through their app. I placed an order on December 21st, but it never arrived, and I reported the issue immediately. The driver claimed it was delivered, but that wasn’t true. I searched my entire building for my order, but found nothing. The driver said he took a picture but never provided it to me. Since the 21st, I’ve been trying to resolve this with the company to get my money back. Today, I received an email stating they believe the order was delivered, leaving me without a refund. This situation is unacceptable! Moreover, the company failed to provide the promised picture as well!

1
Date of experience: Dec 21, 2025
Astrid Coleman
A Disturbing Experience with the Platform

The platform currently holds $57,000 of my funds and refuses to release them. They are asking for an additional fee to 'process' my request. This feels like a scam! I cannot trust them after they refused to give me access to my money. They also seem to have connections with questionable entities currently under investigation. I strongly advise against using this service!

1
Date of experience: Dec 08, 2025
Emil Brown
Comforting Dental Care Experience

I recently visited a dental office where they made someone with anxiety feel very comfortable. I will definitely return to them in the future!

5
Date of experience: Nov 15, 2025
KH25
Wonderful Experience at the Dealership

We had an amazing experience purchasing our new vehicle at the dealership! The entire team was professional and friendly, going above and beyond to make our visit special. One representative stood out for his knowledge, cooperation, and straightforwardness—truly suited for this role. He took the time to understand our needs, making the process enjoyable. The thoughtful surprise arranged for our child on delivery day was a wonderful touch. It’s rare to see such care and attention, and we are grateful for it. Another staff member helped us during our first visit, showing us vehicles even as closing time approached. His helpful attitude was key in our decision-making. The manager and accountant ensured everything was handled perfectly. We highly recommend this dealership to anyone seeking genuine customer care!

5
Date of experience: Nov 10, 2025
Ormaggeden26
Consistently Impressive Nail Services!

I recently visited a nail salon where my technician was friendly and skilled. The salon was clean, beautifully decorated, and had a relaxing atmosphere. My gel manicure lasted for weeks without chipping. I highly recommend this place for quality service!

5
Date of experience: Nov 06, 2025
glibou
Frustrating Experience with the Company

They confirmed my order but sent the wrong items and refuse to address the issue. They claim not to have received my return requests and are now beyond the return period. The company takes no responsibility and insists I accepted their terms at purchase. I'm shocked by their lack of customer support.

1
Date of experience: Oct 30, 2025

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