Review Time
I bought two batteries for my scooter. After about six months, one is almost unusable, barely holding power for more than 1.5 km. The company does not honor their warranty or accept returns. Spending around $245 for such poor quality has left me very disappointed.
I purchased two batteries for my scooter. After about six months, nearly half of the warranty period, one of them is nearly dead, holding power for only 1.5 km. The company does not honor their warranty or accept returns. Spending around $245 for such poor quality has left me very disappointed.
I bought four batteries from the seller. I had to return them as my units weren’t functioning. I paid for shipping both ways. They shortchanged me on the refund, keeping the taxes while not returning the full purchase price. I tried to contact them, but they claimed the refund was processed.
They sent me a defective battery and asked me to test the voltage, which isn’t a reliable method. They offered a refund or exchange, but when I requested a refund, they claimed a new battery was already sent. When I asked for the tracking number, it showed that the battery hadn’t been shipped yet.
Inaccurate product description and poor customer service led to a frustrating experience. I ordered a battery that was supposed to fit my watch, but it didn’t match the dimensions. The company insisted I should have known which battery to choose, despite no clear information on their website. They won’t cover return shipping costs, making the 30-day guarantee ineffective. Paying for shipping twice is not worth it. I will seek my battery elsewhere.
My experience was frustrating, and I advise caution. I received a battery delivered to the wrong address. After retrieving it, I attempted to return it, but they refused to accept it in person, insisting it must go through commercial shipping. They even charged me $23.01 for a return label despite the initial delivery error. Their unclear return instructions caused additional costs. Communication was slow, and the resolution process was frustrating. I won’t be purchasing from them again.
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