grand-london.com

2.3
2.3 Based on 20 reviews

At Grand London, our aim is to offer clothing that supports everyday life — pieces that feel comfortable, wear well, and fit naturally into daily routines. Our focus is on carefully chosen styles that balance practicality with understated elegance, making...

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Average Rating

2.3

/
5

20 Reviews

5 Star
10%
4 Star
19%
3 Star
14%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

Little
Avoid this company, they're a scam website. I saw a pair of wicked looking trainers perfect for ravi

Avoid this company, they're a scam website. I saw a pair of wicked looking trainers perfect for ravin', price wasn't too bad, wish I'd checked them out on here first. Item was a cheap knock-off of what I ordered. The smell of cheap plastic is so strong I literally have to keep them in my garden shed. No box for the trainers, crushed in transit, they look close to the pictures but is definitely NOT what I ordered. Poorly made, incredibly cheap quality. Have emailed very politely asking for a refund and of course have heard zilch in response. Will keep the trainers for another couple months JUST IN CASE I hear back but after that I'll be taking them to my nearest recycling center for advice on how to safely dispose of them without harming the local eco-system, because if these go into landfill somewhere you better believe something natural is gonna die nearby. I'm not joking when I say the smell is so bad I can't even have them in my house. Guessing they steal the images on the site from elsewhere. I should have done more research.

1
Date of experience: Apr 17, 2026
Jayo
Nothing received after 4 days

Nothing received after 4 days. In this day and age this is disgraceful and unacceptable. No communications from the company. How are they still allowed to trade in this way? Disgusting!

1
Date of experience: Apr 13, 2026
Nicola McAdam
would give a minus rating if I could

would give a minus rating if I could. I have purchased what was advertised in picture and writing as a loose fitting denim dress. It arrived eventually having been sent from Asia that took weeks. The dress was see through, polyester with a vile denim look print on it. I approached the company, I’ve basically been told that I’ve got to send the dress back at my own cost and that I may receive 10% if the value of it. Never in my life have I had dealings with such a crank company. Avoid at all cost.

1
Date of experience: Apr 13, 2026
Arjola
AVOID THIS COMPANY

AVOID THIS COMPANY . Items are misleading and do not match the website description. Products are cheap quality, clearly shipped from China and sold at inflated prices. When requesting a refund, customers are told to return items to China at their own expense, which is not clearly stated on their return policy. Full refunds and free return shipping cost due to item not matching the description are refused. Overall, a very misleading company and not trustworthy

1
Date of experience: Apr 12, 2026
Sapphira Persaud
Average but lacks transparency

My products arrived in ok condition. However, the linen trousers do not match the quality shown in the advertisement. I do agree with some previous comments in that the items are cheaply made and therefore don’t reflect the true price (perhaps this is why shipping to the UK is free because the price is covering this, as well as giving the company a profit). I also think transparency should appeal to customers. Advertising that the company is in a famous street in France, when in fact it’s being shipped from China is interesting to note.

3
Date of experience: Apr 11, 2026
Mandy
The cheapest tackiest piece of clothing…

The cheapest tackiest piece of clothing I have ever seen supposed to be a denim style jumpsuit but it’s polyester rubbish. To return it I have to pay for return to Asia so that’s going to cost loads avoid avoid

1
Date of experience: Apr 10, 2026
customer
Truly awful

Truly awful. Received a badly made plastic thing with no labels and a cheap finish, shaped like a bag, instead of a denim jumpsuit. AVOID

1
Date of experience: Apr 09, 2026
Alison Swift
Shoes were way to big more like a size…

Shoes were way to big more like a size 9 than 7 they do not offer free returns it was going to cost £26.00 to send back as the only place you can send returns back to is china i would strongly advise not to order from here

1
Date of experience: Apr 08, 2026
Yasmin Ashraf-farooq
Scam

Well I thought ordering 6 April most I would wait was a week. Its now 11 days and no parcel. I have emailed and no response. Beginning to think this is a scam. I thought the company was french but read the reviews and clearly not. I will give it till Monday and then go back to my credit card company because this is simply ridiculous.

1
Date of experience: Apr 06, 2026
Antonia Bennett
Really poor quality varying sizes

Really poor quality varying sizes. So dissapointed with my purchase NEVER shopping with them again.

1
Date of experience: Apr 04, 2026

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Business Details

  • At Grand London, our aim is to offer clothing that supports everyday life — pieces that feel comfortable, wear well, and fit naturally into daily routines. Our focus is on carefully chosen styles that balance practicality with understated elegance, making them easy to reach for day after day.

  • email contact@grand-london.com
  • call +442080583051
  • language https://grand-london.com

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