Review Time
Excellent products, both the pull-up rack and the rings, but with one very important detail: the extension kit to provide good support and stability. The quality is noticeable, but I miss the extension kit, which includes 4 more bolts and pre-drilled holes for the smaller bars. That's a detail that's needed.
An awesome piece of equipment, took a few minutes to put together after watching the assembly video via their app. I’m very happy with the purchase, it’s built to last.
The training equipment offered is decent, but the customer service and delivery process resemble an intricate obstacle course that customers must navigate alone. I placed an order for £180 worth of equipment as a Christmas gift for my son. The first parcel was reportedly "accepted on delivery," which was surprising since no one was home, and it was left on the front step like a hidden gym-themed surprise. The second parcel took a more complicated route. During the second delivery attempt, it was supposed to be sent to a local shop, yet the address was somehow incomplete on the delivery service's own website. A truly remarkable oversight in logistics. After a third attempt, we finally received the Christmas gift in mid-January, just in time to celebrate… nothing at all. The customer service team concluded the experience with a sympathetic, yet unhelpful, "Sorry for the inconvenience." No solutions provided, no accountability taken, just empty sentiments. To be clear: the products themselves are satisfactory. However, purchasing them feels like a test of patience and resilience, where you repeatedly explain the same issue to representatives who don’t seem to read prior communications. Clearly, I won’t be purchasing again — nor would I recommend this company to anyone who values reliable delivery, effective support, or timely holiday gifts.
This is the second mace I've purchased from the company, and I feel quite let down. It arrived late due to poor handling by the transport service, and I had to collect it from a pickup point 20 km away. Additionally, the packaging was damaged, and the mace is missing the bottom locking piece. It's unfortunate — I won't be making any future purchases.
Placed an order on a whim, and the next day, the packages arrived with full tracking. No complaints; outstanding service and a solid product. I've placed another order since (though the transport service messed that up, which isn't the company's fault). I would likely order again, provided they don't use the same transport service as last time.
I bought the elbow compression sleeves to assist with a lingering injury affecting my handstand press training and other press movements. They are fantastic and truly make a difference. The warmth they provide is noticeable and seems to alleviate pain. I warm up as usual and then put them on; they are very beneficial.
We got our son the medium parallettes last month, and he loves them. Excellent quality! He is only 11 and new to calisthenics. Considering the subscription for premium access at a one-time payment of £29.95. Does anyone know if this is just for app access or if it's truly for premium access? Thanks!
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