Review Time
One of my email addresses got hit by a Trojan and disguised in an innocent looking email. Fortunately my anti virus system intercepted it and isolated it but it didn't say what I should do after this point. So I looked on the web for a suitable answer and I found one with Gridinsoft. They offered me a free 6 day license to try out their system and which I took up. I got confused while scanning my system looking for more malware but the Gridinsoft support team helped me out and now my PC works like new. Their annual license is very reasonable and well worth the peace of mind in this day and age.
Unable to activate the 6-day free trial since server has been busy for many attempts over multiple days. I have seen what appears to be excellent independent test results so I was surprised by the server busy message until reading the similiar experiences. I would update my review if the situation changes before I remove the software, but as it stands they have wasted my time and others time so I am sticking with the low review for now.
My first paid antivirus. A really working tool - threats are detected and removed (or other actions to choose from), protection of execution and work on the Internet, virus databases are constantly updated, etc. The team is constantly improving the product, there may be bugs, but customer support is ok - feedback and help In problem solving are guaranteed. In general, free antiviruses are at your own peril and risk, I have not tried other paid ones, and now I do not see the need. Live project *****
I have tried to try the free trial, but it has basically done nothing because I didn't pay. Why have a free trial if you have to pay to use the software?When I wanted to uninstall the programme, I got an error about a missing file, so I tried contacting their support department. I could open a ticket and they would respond to me. At this time it's been 4 months ago since I opened the ticket and I have received no response at all, despite replying to my own support ticket multiple times. The only response I got was a message saying they closed the ticket because the review time has expired. Luckily I was able to reopen the ticket by once again commenting on it. Here's to hoping I get a response so I can finally uninstall their "free" trial programme. Conclusion: Don't trust them and if you do, don't expect support to reply to you at all...
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Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape.
With over two decades of experience, we have earned a reputation as a trusted provider of innovative security solutions, protecting millions of users worldwide.
