groupon.pl

No response to reporting fraud

Despite repeatedly reporting problems with using the purchased Groupon, I have not yet received an explanation of the entire matter, and the services of the dishonest seller are still on your offer. Any refund requests for unused services will remain unanswered.

Date of experience: Feb 23, 2024

I like groupon it is early stage of me…

I like groupon it is early stage of me using it but i feel like i would continue using it.

Date of experience: Feb 08, 2024

My visit was not completed

My visit was not completed, because the date of the visit was changed from 22 December 2023 to 16 January 2024 (because of Covid resrtictions), and the person, who was agreed with me was not in the staff of the Spa firm. I asked to return my Groupon fee, but was informed, that I have to ask in Groupon page myself. Besides I'm surprised that in Groupon there is information that "my" Groupon was made on 08 December 2023, what is not truth, the date was changed as I mentioned to today - 16 January 2023 and I see that this is not "honest" way to contact with client. So my experience is "0" - ZERO STARS for this firm. Besides I wish the Polish firm to change the esthetic look more friendly to the client, everything in the firm is looking very "cold white" which is not the best way to make good atmosphere for such kind of spa services. I wish you all the best in the New Year.

Date of experience: Jan 16, 2024

Gifting groupon isn't good

I dislike way customer service work. It feels like I was chating with bot, all I recived as help was copy+paste of informations whch was already on groupon and I already read it. I dislike how option "buy as a gift" work, or reather doesn't work. I bought set of 10 tickets (=1 groupon), which I want to give as a Xmas gift, but all I get is 10 seperated groupons on my account - I am buying bundle, so I would like to have an option to get all codes for tickets on 1-2 pages (this is information I wanted to recive from service - can I do that - I got copy paste that 1 groupon mean 1 ticket, which actually make little sence since I bought 1 groupon with set of 10 tickets), so I could give it nicely, not printing 20 pages. It is not even adapted that 1 groupon suit one pages, I need to print 2 for 1 ticket! There should be a way to get groupon on 1 pages - codes, location - the main info, and aditional informations can be optional print on later pages which I can or not print (this way I can print just 1 pages of instructions and not same things all the time). It would be nice if I could spend little bit more to recive actual card or cardboard with nice color printing (via traditional mail) so I could give it as gift card.

Date of experience: Dec 09, 2023

I couldnt use the grupon because the…

I couldnt use the grupon because the vendor dissappeared. Now I'm struggling to get the refund.

Date of experience: Nov 30, 2023

I bought a fantastic Cobido massage

I bought a fantastic Cobido massage , and paid a good price for it

Date of experience: Nov 06, 2023

Face Massage

The massage was professional, however, it was shorter than it was written, so I can't give it the highest rating

Date of experience: Oct 05, 2023

Very helpful service

Date of experience: Oct 05, 2023

zrealizowano tańszy groupon niż ten

I paid for more expensive voucher and they did cheeper one.

Date of experience: Sep 28, 2023

dotn waist your time like me.

they are selling lime codes that dosent WORK.

Date of experience: Sep 24, 2023