Review Time
Hacked off 4 inches even after showing Lindsay exactly how much I wanted cut off. Incompetence at it’s best. Will never go back. Face framing layers were needed , she just cut it off without any layers. Awful job. Not recommended.Headmaster Croydon.
I have been going to Headmasters in Teddington since moving to the area 14 years ago and I would never go anywhere else. It is like a second home to me. All the staff are amazing, kind and friendly. My stylist, Lauren, is incredible and this is a big shout out to her. She has really taken the time and effort to get to know my hair (I have difficult, very thick long hair) and she knows exactly what to do with it and how to colour, cut and shape it. She is truly a skilled artist and goes above and beyond to ensure I am happy and that my hair is the best it could be. She knows exactly what products to use and always offers advice for how to treat and style it at home. She gives me all her attention and focus so I always end up leaving looking like a million dollars. The best hairdressers I have ever been to - I am always guaranteed an amazing experience. They really look after you and they really care. Thank you so, so much Lauren and all the team. Xx
I always feel I am in good hands with all the staff but recently Peggy in the Richmond Salon went over and above to fit me in. Apart from being kind and tuned in, she’s a great stylist and professional in every way.
Headmasters hairstylist Silas understands exactly how I want my hair whether it's a cut or blow-dry or even highlights. He explains his methods so we understand one another. This was the result of my last appointment with him. Absolutely brilliant 👌
After a hard search, I went ahead with an appointment booked with Alexis for my long-awaited haircut, as she was highly rated amongst them all. Meanwhile, I joined their VIP club as well as there was a discount. Little did I know how horrible the entire expereince at this salon would be. No attention was given to me. While I was explaining how I wanted my hair to be cut, she kept checking elsewhere and looking at other customers who were walking through the door. When I asked for bangs, all I got was a short, donkey fringe that has made me look hideous. The entire experience was horrible. My haircut with layers and bangs was done within 20 minutes and was so rushed that the little bits of hair on my face after the cut were not even wiped or taken away. This is a fair warning to let anyone know that either hairdressers will have biases towards people or they give less attention and horrible service when there is a discount involved or they are simply having a bad day.Nonetheless, you shouldn't be a victim as a customer.
I have been going to the Streatham salon for 2 years, had a great stylist, then a few months ago I called to make an appointment and since then it has been a complete nightmare. I have been placed with a variety of stylists, some good, some awful and the price seems to go up and up with the level of service deteriorating fast. My last appointment has left me with hair that has been hacked, a colour that has faded and left my hair with 3 stripes of colour and a visit that felt rushed and as though because im not 20 I wasnt important, I won't be returning. I don't know how these salons are run but there is obviously an issue with staff and lack of management or skill, I'm not sure which but the prices you charge I expect a brilliant service, not what I ended up with. Reply to Headmasters- you just send the same computer generated reply to everyone here, I've already contacted you direct and your response was poor so won't be wasting anymore of my time
Twickenham Branch. I went to the salon for the first time yesterday. Am i so pleased with my hair i felt it necessary to write a review. Jase did my hair and really listened to exactly what i wanted to achieve. I had a balayage and also asked for my already dyed blonde hair to be a lot cooler. I love the results. And my hair feels in great condition. Also loved the styling at the end (loose beach waves). Looking forward to returning in October 🙂Thank you
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