Review Time
Their team sucks in repair. The only thing good about them is that they reply to the mails(which is no use as the issue won't be solved). I sent them my fiio ja11 dac because one side of the iem wasn't reading. So they when they checked the product it was perfectly fine. I urged them to check again and they said they checked it using multiple device and then send the product back. So when I got it back the problem persisted. I didn't send it back because all it could do was waste my time further.
I bought cca hydro a 12000 rs iem from them and as advertised on there portal it has extra bass signature but after using it I found totally uncomfortable and neutral sound so when I requested to return the product the request was declined from headphonezone, I would say its a total scam and purchasing high end iem creates no diiference at all, because headphonezone or any other online seller has no offline store where you can check the product and after purchaing there is no return.
The product I got SIMGOT EW300 worth 7k got it's jack torn in a week. Further communication regarding them was harsh and never resulted in any betterment. The last resort was a discount for an overly priced item they had in their website.Worst management by headphone zoneI would never recommend this scam to anyone
Headphone ZoneHeuser Guenter2956 Green AvenueSan Francisco CA, 94107The seller increased the charge for the headphone pads when the transaction was in pending state on PayPal; the order was never finalized due to Norton flagging the site as suspicious. Yet - i was charged higher amount, the product was never confirmed and shipped. Luckily - AMEX and PayPal agreed and provided a full refund.
Very good experience. They also offer cash on delivery for the audio products which is a must if you are ordering from them for the first time. The updates emails are a breath of fresh air compared to the ones from amazon etc. Will deffinately order again.
Headphone Zone, a sanctuary for discerning ears, beckons to those seeking auditory nirvana in the heart of India. Here, time dances swiftly to the rhythm of expedited deliveries, ensuring your coveted gear arrives with the grace of a well-composed symphony.Customer service, a beacon of warmth and courtesy, illuminates the path for seekers of sonic perfection. Whether in person or through the ether of call and email, the headphone gurus stand ready, their wisdom a guiding light through the labyrinth of audio intricacies.But lo, it is not merely the gear that enchants the senses, for within these hallowed halls lie listening sessions that transcend mere mortal realms. Raghav's Audiophile 101, an ode to the pursuit of sonic excellence, and AR Rehman's melodic tapestries, weave a tapestry of sound that enraptures the soul.In gratitude, we offer our sincerest appreciation to Raghav and the entire Headphone Zone family for their tireless efforts in fostering the audiophile spirit across the land. May their endeavors continue to resonate and inspire, as we journey ever deeper into the boundless expanse of sound.
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