headphonezone.in

2.5
2.5 Based on 28 reviews

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Average Rating

2.5

/
5

28 Reviews

5 Star
31%
4 Star
3%
3 Star
0%
2 Star
7%
1 Star
59%

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Got Scammed by their Gear Tradeup Programme

Got Scammed by their Geaar Tradeup Programme , the party on the other end has took my Headphones IC Chip and returned it to me , raising this issue to the team in headphone zone says , that we are not responsible for it & as your return / refund date expired , we can't do this to you , more than the theft , their authoritarian and irresponsible behavior got me so mad and i hate the brand for what they promise but fail to deliver , i hope they can change , but i've lost interest in all audiophile products that they genuinely sell .

2
Date of experience: Oct 06, 2023
Coloman S.
Worst return policy and fraud activity…

Worst return policy and fraud activity in the name of policy I purchased a headphone from headphone zone, I bought the product for connecting with my laptop but the product is failed to connect with my laptop as a bluetooth device, I returned the product within 1 day after purchase, but they are not taken my returned product they saying they can't take the product because they saying it's my system having the problem, they said it will connect to any device but they failed to meet the requirement. they are cheating people with their return policy

1
Date of experience: Sep 19, 2023
Janie Smith
Awesome site for IEM lover

Very good warranty experience with headphone zone and I love the site as a IEM lover.

5
Date of experience: Sep 15, 2023
petit_Poney_PvP
Warrenty clam experience

I recently had the opportunity to experience an outstanding warranty claim process with a headset I purchased, and I am delighted to share my positive experience. The company's commitment to customer satisfaction was evident throughout the entire process, from the hassle-free claim to the quality of repair and the unexpected bonus of complimentary earbuds.Upon discovering an issue with my headset, I reached out to the customer support team to initiate a warranty claim. I was pleasantly surprised by the prompt and courteous response I received. The representative guided me through the necessary steps, ensuring that the process was straightforward and stress-free.After submitting the required details and proof of purchase, the company promptly approved my warranty claim. Within a few days, I received shipping instructions and a prepaid label to send my headset for repair. The company's efficient handling of the logistics further enhanced my overall satisfaction.A few weeks later, I was thrilled to receive my repaired headset. The repair work was impeccable, and it felt as good as new. The attention to detail and the high-quality craftsmanship were evident, showcasing the company's commitment to providing top-notch customer service.To my surprise, nestled within the packaging was a pair of complimentary earbuds. It was an unexpected gesture that truly delighted me. The earbuds were of exceptional quality and complemented my repaired headset perfectly. This act of generosity reinforced my confidence in the company's dedication to customer satisfaction.Overall, my warranty claim experience was outstanding. The company's responsiveness, efficiency, and commitment to quality repair went above and beyond my expectations. The complimentary earbuds were a thoughtful touch that demonstrated their appreciation for their customers.I highly recommend this company to anyone seeking a hassle-free warranty claim process and exceptional customer service. Their commitment to resolving issues promptly, delivering quality repairs, and surprising customers with additional perks is truly commendable. With this level of dedication, it is clear that they prioritize customer satisfaction and strive to build lasting relationships with their clientele.Kudos to the team 👍

5
Date of experience: Jun 27, 2023
Jedediah Ross
Frauds

They sent me a dirty pair of used ear buds. The site was obviously a huge scam but had to make sure anyways. Hope everyone just looks up the authenticity of site like these before making a purchase.

1
Date of experience: Jan 31, 2023
1MLGKingOnLy
Good and trusted website

Good and trusted website ordered 2 earphones got both of them within a week

5
Date of experience: Jan 14, 2023
Gabe Ross
Completely ripped me off

Completely ripped me off - took payment and never send good or replied cowboys - thieves - avoid at all costs

1
Date of experience: Sep 12, 2022
Myrna
bad customer service and no purchase…

bad customer service and no purchase confirmation email.

1
Date of experience: Sep 27, 2021
The most trustworthy e-commerce seller.

The most trustworthy e-commerce seller.These people are the best. Be it the products they offer or the delivery process or even the customised super casual emails. They have the quality in everything they do.Being the only dealer for world renowned Audio brands is something to be proud of.There a lot of products that are best of its class and if you are not sure about one there is always a guru to help you out.The after sales service is as good as buying the first headphone from them.Had got myself replaced an RHA MA390 Wireless to a RHA Trueconnect. Which is almost 3K upwards than the original product that I bought from them.Have almost 3 RHA's and a Jays which I recently bought from them.And it is pure joy to purchase from them everytime.If it is authentic audio experience that you are looking forward to! Headphone Zone and Raghav's army of audio gurus are your best of best choice out there.

5
Date of experience: Dec 09, 2020

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