healthclinics.superdrug.com

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
4%

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Colin T
This was a poor experience

This was a poor experience. My appointment was cancelled due to staffing issues 2 minutes before the start time, and I’d already travelled 30+ mins from home to be there. I understand people get poorly, but 2 minutes notice wasn’t great.I then rerouted to another centre 1 hour away, where the procedure wasn’t great. A trainee/new staff member was running the session, and unfortunately I was left with a blown vein following blood draw. This is the first time it’s ever happened, and seems it’s a technique issue rather than a me issue (from subsequent medical follow up it’s likely over penetration through the back of the vein due to poor insertion angle). I also realised after leaving and seeing the items remaining in the blood draw kit that the site wasn’t cleansed and sterilised prior to needle insertion.

1
Date of experience: Nov 18, 2025
Mark Hunter
Japanese Encephalitis Vaccinations

Caitlin, nurse at Superdrug, Bradford was very professional, putting us at ease before our vaccinations. The appointment was very relaxed and Caitlin had prepared all the relevant information to give & talk through and was happy to discuss any concerns or questions we had.

5
Date of experience: Nov 18, 2025
Nerys Palmer
Great service at Newport Clinic

This was my second visit to the clinic at Newport Retail Park, for a follow-up appointment with Gemma.To my surprise, she remembered me from my previous appointment back in April and what we talked about at the time, as I have had a lot of difficult personal circumstances this year. Gemma was equally lovely and caring at this appointment. Honestly one of the most caring nurses I have come across and is a credit to Superdrug!

5
Date of experience: Nov 18, 2025
I visited the Manchester Piccadilly…

I visited the Manchester Piccadilly Superdrug clinic on 17/11/25, 4:45pm for a blood test. I can't remember the name of the nurse, but I wanted to leave a review for her! She was professional, patient and calm. I was allowed to bring my partner with me during my blood test for moral support. She explained the procedure, consent form and other processes to me clearly. Bloods were taken relatively quickly. She really guided me through the process to help lessen my panic, offered me water and some sweets to get me back to reality. Thank you for your patience again. I've actually received my results today, so I can confirm it is a speedy service.

5
Date of experience: Nov 17, 2025
alexander blair
good service

arrived and seen on time. nurse explained clearly what she was going to do and the results. this was followed up by an email as to how to maintain and keep up treatment., thank you

5
Date of experience: Nov 17, 2025
Pat2funky
I was a little bit early but was seen…

I was a little bit early but was seen within 5 minutes. The nurse clinician was excellent at explaining what I needed for my trip and was clear and informative. I would recommend using this clinic for any future travels.

5
Date of experience: Nov 17, 2025
Sharon Starkie
Private Flu Vax

Was difficult to book an appointment for a private Flu vaccination online as no option shown, ended up calling the health clinic direct. Spoke to the lovely nurse Kayleigh and she booked me in. On the day of the appointment, Kayleigh was very friendly & efficient. Great value, half price if a Superdrug member.Superdrug you just need to sort your website out.

5
Date of experience: Nov 17, 2025
Beth
Amazing service - Watford

I have visited the Watford branch twice and the customer service has been amazing! The nurse was informative, reassuring, and professional! I will definitely be recommending this branch and service to others looking for travel vaccinations - thanks!

5
Date of experience: Nov 17, 2025
Travel Vaccination Clinic

It was easy to book a travel appointment and the nurse I saw was able to easily guide me through the risks of where I'm travelling to, what vaccinations would be best to have, how I can stay safe while abroad in Africa, etc. I left feeling well informed and with the relevant vaccines and documentation.

5
Date of experience: Nov 17, 2025
vivienne sestito-young
Vaccines

The experience was good. Discussed health and medication, before vaccines required. I would recommend using the service

5
Date of experience: Nov 17, 2025

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