Review Time
Great location after a flight delay and easy to follow instructions. However after getting to the accommodation in torrential rain, dragging our suitcases across the gravel car park the room was small. My son had a mattress on the floor not really a delux double for three people! So noisy next to main road & walls are so thin you hear the conversation next door, hairdryers etc. Other guests not respectful of others staying. Cars pulled up next to our window to load up, smoking coming through to our room.
We have just used Bristol Park & Fly for the second time the service and communication is excellent - booking online is easy & you are guided all the way.Parking is secure. Its located only 10mins from the terminal and taxi transfer is arranged for drop off and pickup. We were giving information before and while you are away by text and emails keeps you up to date. Thank you
We have used Bristol Park & Fly couple of times and service and communication is excellent - booking online is easy & you are guided all the way.Parking is secure. Its located only 10mins from the terminal and taxi transfer is arranged for drop off and pickup. We had taxi driver Paul who did all our transfer. The main administer Sayjel who keeps in contact and give information before and while you are away by text and emails keeps you up to date. Would recommend this company to everyone and we will be using them again....Thank you
Everything was easy to use and book. The room was perfect with coffee facilities and breakfast bars, communication with the proprietor was great. She was polite and very helpful and after a call everything was booked. The car parking is secure, easy and very convenient. Paul the taxi driver was also very polite and punctual and pleasant. Our flight was delayed and he arranged another taxi that was prompt and helpful. This is the best car parking service that we have experienced. Communication was exceptional.
The carpark was very close to the airport, our taxi driver Paul was waiting for us on the morning of departure (7am) and on return the pick up driver was held up by traffic so a taxi was booked for us at Bristol Airport.We knew our car was secure as you needed a key code to get in and you kept your keys with you. Communications between owners and Paul was 1st class.Would definitely use again.We have an electric car and just down the road at a farm shop were charging points.
Everything was on point. Great communication, driver waiting when we got there, parked car up, took keys and got dropped right to the door of arrivals.Upon return the driver wasn't available for another 20 Minutes , so the car park owner arranged another taxi right outside the departure doors at no extra cost!That to me is great customer service and I will definitely be using them again.Don't understand the negative comments on here, this has to be one of the best for Bristol airport. Be on time and communicate!
Great service, easy to find, and you keep your keys so car doesn't get moved.Paul, our driver, was curteous, and was on time both taking us to the airport and collecting us on our return after midnight.I would recommend using this company if flying from Bristol, so much easier than the huge, sometimes frantic Silver car park.
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