healthypetz.com

1
1 Based on 6 reviews

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1

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5

6 Reviews

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1 Star
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LaVaughn Cole
I ordered in November and tried to reach them. I emailed in December and January I wanted a refund

I ordered in November and tried to reach them. I emailed in December and January I wanted a refund they offer
When you order. All I get is a generic
Response saying it was delivered. Then
They quit answering my emails. This
Does nothing for my dog. I feel it is not a legit company. Do not trust them SCAM

1
Date of experience: Feb 01, 2026
Dawn Smith
Confusing Shipping Details

The website suggested a UK location, but after ordering, my item was indicated as passing through customs with no clear origin. I've been trying to obtain a refund since I noticed this issue and am currently waiting for a chargeback from my bank. The email replies have been infrequent, only beginning after I started the bank process, and they are not providing a full refund.

1
Date of experience: Dec 16, 2025
Riley Baker
Misleading UK Claim

The website claimed to be UK-based, but after I placed my order, the item was marked as coming through customs with no clear origin. I've been trying to get my refund since realizing this, and I'm now waiting for a chargeback through my bank. The email responses have been sporadic, only starting once I initiated the bank process, and they are not offering me a full refund.

1
Date of experience: Dec 16, 2025
Garrett B.
Product Never Received

I never received the product I ordered. Their customer service is extremely poor. After two weeks of excuses via email, I had to initiate a chargeback on my credit card. I placed the order on 11/30/2025 and still haven't received anything. If there were an option for zero stars, I would choose that!

1
Date of experience: Dec 14, 2025
Dominic Bell
Suspicious Company Practices

I reached out to inquire about the company's location and shipping details. The response came from a personal email and dodged my questions. It's nearly two weeks since I ordered, and nothing has arrived, with no updates on the tracking information that only shows on their site. I doubt the legitimacy of this company.

1
Date of experience: Dec 10, 2025
Kailey Smith
Questionable Legitimacy

I have doubts about this company’s legitimacy. I ordered weeks ago and have received nothing. It seems I might have unwittingly signed up for a subscription, and I can't find any reliable reviews.

1
Date of experience: Dec 06, 2025
lewayk49
Damaged Product and Poor Support

I ordered two phials of collagen for dogs. Upon arrival, one phial was completely shattered. When I attempted to contact the company for a replacement, the email response was ‘mailbox unavailable’. I found them advertised on social media.

1
Date of experience: Nov 14, 2025

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