blademotorcycles.co.uk

4.2
4.2 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

21 Reviews

5 Star
81%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Reggie B.
An exceptional journey!

An exceptional journey! I recently acquired a new motorcycle from the seller; the entire process and service were outstanding! From the first call to the handover, the support from the seller and the team was remarkable. I am very thankful and will definitely be a loyal customer!

5
Date of experience: Jan 08, 2026
Merle
Incredible service from the team!

Truly incredible! I recently bought a new motorcycle from the seller; the entire experience and service were fantastic! From the initial phone call to the collection and handover, the support from the seller and the team was outstanding. I am extremely thankful and will be a lifelong customer!

5
Date of experience: Jan 06, 2026
IFerreros35
Fantastic experience

I just purchased a new motorcycle and am absolutely thrilled with it. I worked with a representative who was a joy to deal with—so helpful and friendly. It turned what could have been a stressful trade-in into a delightful experience. I highly recommend this dealership!

5
Date of experience: Aug 30, 2025
Unsatisfactory customer service

In June 2025, I visited a dealership to order a new model and was informed that the color I wanted was backordered until November. I decided to check other options but mentioned I would still use them for service and parts. I ended up ordering from another dealer, and when I returned to place an order for accessories via email, it was ignored. After going in person and being assured they would order it, I waited over a week only to find out my order was never placed. Frustrated, I decided not to pursue it further and walked away. This experience has made me feel unvalued as a customer, and I'm now willing to travel 45 miles to find a dealership that appreciates its clients.

1
Date of experience: Aug 19, 2025
Reynold Harris
First service experience

I had my first service completed today, and the representative at the service desk was incredibly helpful. They explained what had been done and when the next service is due. I also requested assistance with checking the chain free play, and the technician was very accommodating. I now feel much more confident about maintaining my bike. Thank you both!

5
Date of experience: Aug 06, 2025
Ford
Customer-focused experience

From the first contact through to purchase and accessory selection, the entire experience was refreshingly customer-focused. Despite the distance, I will return for servicing, as they genuinely seem to care!

5
Date of experience: Jul 16, 2025
mrbmxlol14
Excellent customer support

I bought a used motorcycle from the local branch, and I am incredibly grateful to the representative who was fantastic in finalizing the deal for me.

5
Date of experience: Jun 20, 2025
Preston Patterson
Unacceptable treatment

The dealership refused to install a GPS tracker because the motorcycle is registered abroad. This feels discriminatory. The tracker was installed at another dealership, so this issue lies with them. I previously purchased two motorcycles from them, but now I will no longer consider this dealership.

1
Date of experience: May 22, 2025
Valerie
Happy with my new bike

I took delivery of my new motorcycle this week and couldn't be happier with my purchase. The process was seamless, and the representative was friendly and helpful throughout. Highly recommend this dealership!

5
Date of experience: Apr 19, 2025
Corbin Powell
Well taken care of

I was well taken care of from the moment I arrived until after my service was completed. My bike's annual service was done promptly, and I was offered refreshments and comfortable places to wait. The staff were very helpful throughout the experience.

5
Date of experience: Mar 07, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More