Review Time
The level of service and professionalism from the team has been exceptional. Thanks to the support received, my father has been able to maintain his independence at home for over a year during a particularly challenging time.
As a long-term client, I can confidently say the service has been incredibly supportive. The caregivers are professional, friendly, and very accommodating. My husband and I look forward to their visits. Additionally, I have always felt supported by the management and office staff. Thank you for everything!
Having been with the service for several years, I find it to be highly supportive. The caregivers are professional, friendly, and accommodating. My husband and I look forward to their visits, and I have always felt supported by the management and office staff. Thank you for everything!
After a few teething issues that where brought to the attention of the NEW office staff,the resulting action was dealt with in a manner that satisfied my Mum (who they look after)..the staff that are sent are really friendly and are always polite and patient when dealing with my Mum..I would have no hesitation in Recommending this company..
We engaged Helping Hands after meeting with two care providers, and we definitely made the right decision.The plan was to put in place a weekly visit to support elderly parents but very soon after engagement both parents became ill and the support and care we have received as new clients has far exceeded our expectations. The time spent getting to know us and matching our parents with appropriate, lovely carers has been a huge blessing during a stressful time. The management team in Doncaster are efficient, supportive and above all warm human beings who care greatly about the service they provide.My family and I would recommend Helping Hands highly - we have had nothing but positive experiences.
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Since 1989, we have been providing compassionate, person-centred care at home to individuals across the UK. Our journey started in a small house in Warwickshire, and today, we have over 150 branches across the country. This growth has allowed us to extend our exceptional care and make a bigger difference while allowing our customers to remain in the place they love.
Our carers are kind and compassionate individuals who always go the extra mile. They are fully trained to provide the highest level of care, no matter what condition you are living with. We are also recognised for delivering specialist dementia care, a service we have enhanced through our partnership with the Alzheimer’s Society. This has allowed us to provide our carers with dementia training to help support our customers living with different types of dementia.
Our service is fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. We are proud to have received an overall rating of GOOD, and the CIW reported that our carers go “above and beyond, doing things that are ‘not on the list’.See more
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