Review Time
I made an appoint at Hertz Car Sales of Lynn, MA. When I arrive, they have another appointment for the same hour. I have a dialog with the customer services about my appointment and arguing that I should see the car according to my appointment, but he was rude, showing me the door to get out and telling me "That he did not have the patience to deal with peoples on that day"
I bought a car from the Houston location and it had been stripped of three parts. I discovered this and went back to the dealer. They could find two of the parts but would not get me one of the parts. They would not reimburse me for the missing part. This was dishonest. I bought what I thought was the entire car not just part of it.
The salesman, George, at the Baltimore Nottingham location was extremely rude. I saw a car I liked today and was prepared to buy it, but would not buy a car from such a rude salesman He waved a hand in the direction of the car for me to go look at it. When I found it, it was locked. He refused to give me any information about the car, telling me to check the website, and he told me I could only test drive it if I was committed to buying it today. So I walked out and will take my business elsewhere.
Regarding Salt Lake City Hertz car sales and the entire corp business model scheme.—From the bs certified 116 pt vehicle inspection which I was promised and all vehicles supposed to come with, mine was post dated, mileage incorrect, performed by a detail shop that charged 35.00 to fill out the form. Tires were low, oil was 3/4 inch over full line, and entire form obviously pencil whipped after I asked for it.Had to take to a dealer when I got home, had manuf. recall, oil needed changed and to proper level , tires unsafe pressure, another 400.00 out of pocket— lied about extended warranty purchased (said 9 yrs but gave 7) —1/8 tank of gas and sent 400 mile back to home after saying they would fill after discussion with manager.-No floor mats, told to look in back.-No service records and they can’t get them-Discussions w GM up to executive managers all recognizing the above circumstances, even said they would work out fair compensation (never did a thing except ignore in the end.I was a 20yr Hertz Presidents Circle customer and spent 10-15K a year on rentals and this is the garbage business model they inflict on everyone. Imagine if you walk in off the street! Downright hideous business, period!Thanks Hertz GM and executive Mark Brown for nothing!
I bought a truck at the Hertz Car Sales in Gresham Oregon, May ‘24, and overall I have been Happy with the truck, but I have called them Many times with questions, but they refuse to call me back. I have called at least a dozen times, and left messages with the other employees 6 or more times and no response. I paid cash for the truck, so I’m assuming they got their money and they’re done.This company has terrible communication skills.
Worst experience ever buying a car from Hertz car sale LLC 1133 west bell rd phoenix az 85023 I paid in full cash and l found out hertz was a lean holder on my title when I contacted them they were rude and gave me the run around and yet still continue to lie I showed them the proof and they did not help after five days of having the car, the front tire was bad. The front end was shaky. Somethings wrong with the chip in the car. The sales man 100% took advantage of me.
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