heybalu.com

2.9
2.9 Based on 11 reviews

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Average Rating

2.9

/
5

11 Reviews

5 Star
33%
4 Star
8%
3 Star
8%
2 Star
0%
1 Star
50%

All Reviews

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Review Time

Cletus Powell
Total disappointment!

What a total disappointment! I ordered a blanket featuring our dog's face as a Christmas gift for my husband. When it arrived, it was poorly made. Our dog is an English Bulldog, and the blanket is so small that it hardly covers her. The quality is TERRIBLE. Instead of a cozy blanket, it feels like a chamois meant for drying a car. The edges were folded during printing, leaving wrinkles in the material without any design. Plus, they don't provide refunds. Any service that doesn't back its product with a strong customer satisfaction guarantee is not worth it. AVOID AT ALL COSTS!

1
Date of experience: Dec 25, 2025
Shepherd Cooper
Ordered for Christmas - no updates!

I ordered a gift for Christmas, and after 13 days, there’s still no information or package. I'm very disappointed with the service. I chose this company because they are local instead of a large retailer. I will be requesting a refund!

1
Date of experience: Dec 25, 2025
Drew Foster
Complete disappointment!!!

This feels like a scam! I ordered a blanket featuring my husband's dog's face for Christmas, but what I received was subpar. Our dog, an English Bulldog, barely fits under it. The quality is TERRIBLE; it's not a cozy blanket but rather something akin to a chamois for drying cars. The edges were misprinted, leaving wrinkles without any design. Plus, they don’t provide refunds. A company that doesn’t back its products with a customer satisfaction guarantee is not worth your time. AVOID THIS!

1
Date of experience: Dec 23, 2025
Tamara Anderson
Updated review

I previously left a one-star review, but I'd like to amend that. I received my corrected order today, and it's beautiful. Although I didn’t receive any communication from the company, I'm happy to have my blanket before Christmas. So, I’m now giving it a 4-star rating, with the only issue being the lack of communication.

4
Date of experience: Dec 22, 2025
Initial concerns but now satisfied

I was initially worried about spending money on a product from a lesser-known company I saw on social media. However, after ordering on 12/9 and receiving it by 12/16, I’m happy with the quality of the hoodie and the dog photo I submitted looks fantastic. Overall, I'm fully satisfied, and I know my wife will love it this Christmas.

5
Date of experience: Dec 16, 2025
Paid $50 for a blanket for my son...

I spent $50 on a blanket for my son for Christmas and was really looking forward to it. However, when I opened it, I found it was the size of a baby blanket. Be mindful of the size! In my opinion, the price is way too high for both the size and quality.

1
Date of experience: Dec 11, 2025
Elizabeth Powell
Would rate it a zero if possible

If I could, I would give it a zero. While the imaging is acceptable, the blanket's quality is dreadful—definitely feels like something from a discount store. Don’t make the same mistake I did; it’s way overpriced!

1
Date of experience: Dec 05, 2025
Walden
Poor quality merchandise

I bought a t-shirt that seemed cute, but the materials are very cheap. It didn’t even last a full day of wear before tearing in three places (and it hadn't even been washed). When I reached out for a refund and to show the damage, they refused, claiming it 'has clearly been stretched,' and offered a 50% discount on my next purchase (as if I’d spend more money on another low-quality item). Very disappointed; not worth the price. Buyer beware.

1
Date of experience: Nov 12, 2025
Charity B.
Grateful for the resolution

I must share how, after explaining my dissatisfaction, a representative took the time to read all my emails (which I felt bad sending). The situation seemed grim until she provided a wonderful solution! I'm now grateful and hopeful that my product will arrive as promised. Thank you for your assistance, and I look forward to future business! Wishing you happy holidays and a prosperous new year!

5
Date of experience: Nov 09, 2025
Audra Cooper
High-quality sweatshirt and quick delivery!

The sweatshirt is of great quality and a delightful concept! I appreciated the fast delivery!

5
Date of experience: Dec 21, 2024

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