Review Time
Items has always arrived with tracking. If things do go wrong (like a faulty item) - good communication and return with new item. But, so far very rare. Great place to buy chifi IEM and audio products. Being using hifigo over 6 years. Recommend to check out when items goes on sale!
Originally my HiFi go points got lost in cyberspace, but then reappeared as a voucher. The IEM arrived in about a week to the UK. Beautiful looking, well constructed, smallish IEM. HiFiGo are very honorable and a good company. The IEM review will come when I have burned in and listened in detail. Meanwhile well done HiFiGo to get the AFUL Performer 5+2 / Performer 7 2DD+4BA+1Micro Planar IEM, to me...so quickly. I use them with XL Penon Liqueur tips and the Hiby RIII DAP.
I've ordered equipment from Hifigo a few times now. Each time has been hassle-free. The latest order was delayed by a couple of weeks due to the manufacturer having issues on their end. Contacted Hifigo customer service and they responded within just a few minutes letting me know the new projected shipping date. Great products at great prices with exceptional customer service. What more can you ask for?
I can wholeheartedly recommend HiFiGo for their services! They have a plethora of products, almost all the latest releases, great prices, availability, shipping cost and delivery time - also depending on your shipping method option there are no extra fees to be paid upon delivery.Snagged some great BFCM deals!Also, I preordered a product which was supposed to ship late November, but when it came around that time, the product listing got updated stating that there will be a preorder processing time of 1 month...so yeah, requested a refund based on this update and got one no questions asked.
The shipping somehow got lost, but after a brief chat, telling them that I'd be in trouble if not receiving by the next week, they understood the situation and have sent me another one, even with a premium shipment! Wow! I'll definitely buy from them again! Their customer service is even better than from Amazon!5 DESERVED STARS! THANK YOU, HIFIGO! ❤️
I bought an IEM from them. This IEM created significant ear pain. They don't accept returns for this which is wild and variably different from most sellers. Customer service then decided to argue over the definition of quality via email. Not a great company to buy from.
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