hifigo.com

4.7
4.7 Based on 101 reviews

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Average Rating

4.7

/
5

101 Reviews

5 Star
88%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
6%

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Jeffery Powell
Items has always arrived with tracking

Items has always arrived with tracking. If things do go wrong (like a faulty item) - good communication and return with new item. But, so far very rare. Great place to buy chifi IEM and audio products. Being using hifigo over 6 years. Recommend to check out when items goes on sale!

5
Date of experience: Jan 12, 2025
Vic Cook
Very quick delivery. An honourable company

Originally my HiFi go points got lost in cyberspace, but then reappeared as a voucher. The IEM arrived in about a week to the UK. Beautiful looking, well constructed, smallish IEM. HiFiGo are very honorable and a good company. The IEM review will come when I have burned in and listened in detail. Meanwhile well done HiFiGo to get the AFUL Performer 5+2 / Performer 7 2DD+4BA+1Micro Planar IEM, to me...so quickly. I use them with XL Penon Liqueur tips and the Hiby RIII DAP.

5
Date of experience: Jan 10, 2025
Chucky Parker
Great selection, great prices, and excellent customer service

I've ordered equipment from Hifigo a few times now. Each time has been hassle-free. The latest order was delayed by a couple of weeks due to the manufacturer having issues on their end. Contacted Hifigo customer service and they responded within just a few minutes letting me know the new projected shipping date. Great products at great prices with exceptional customer service. What more can you ask for?

5
Date of experience: Jan 06, 2025
Harry Patterson
Excellent service great prices

Excellent service great prices quick delivery Hifigo is an absolute audiophiles gold mine brilliant,safe, IEM Headphones Hifi online site for all audiophiles young and old

5
Date of experience: Jan 02, 2025
Great Customer Service

Great customer service! They've been very understanding and went above and beyond my expectations. Bravo!

5
Date of experience: Jan 01, 2025
guignet
They ban you for honest/negative reviews

Dont leave honest/negative reviews on hifigo or else they will ban you! They will also remove the review in most cases. They are not professional and they dont have good customer service!

1
Date of experience: Jan 01, 2025
RanoDag99
Definitely can recommend HiFiGo based on multiple orders now

I can wholeheartedly recommend HiFiGo for their services! They have a plethora of products, almost all the latest releases, great prices, availability, shipping cost and delivery time - also depending on your shipping method option there are no extra fees to be paid upon delivery.Snagged some great BFCM deals!Also, I preordered a product which was supposed to ship late November, but when it came around that time, the product listing got updated stating that there will be a preorder processing time of 1 month...so yeah, requested a refund based on this update and got one no questions asked.

5
Date of experience: Dec 04, 2024
Merlin Wright
The shipping somehow got lost BUT!

The shipping somehow got lost, but after a brief chat, telling them that I'd be in trouble if not receiving by the next week, they understood the situation and have sent me another one, even with a premium shipment! Wow! I'll definitely buy from them again! Their customer service is even better than from Amazon!5 DESERVED STARS! THANK YOU, HIFIGO! ❤️

5
Date of experience: Nov 26, 2024
Clifton P.
Terrible return policy

I bought an IEM from them. This IEM created significant ear pain. They don't accept returns for this which is wild and variably different from most sellers. Customer service then decided to argue over the definition of quality via email. Not a great company to buy from.

1
Date of experience: Nov 21, 2024
Anthony H.
Shipping from China so its a bit slow…

Shipping from China so its a bit slow but other than that this is a great service. I've made 3 orders, I had an issue with one order which they helped me resolve. Honestly better customer service than most UK businesses

5
Date of experience: Nov 19, 2024

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