hifigo.com

4.7
4.7 Based on 101 reviews

...

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Average Rating

4.7

/
5

101 Reviews

5 Star
88%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
6%

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Review Time

Clover Parker
Very friendly and patient

Very friendly and patient, good customer service and responsive, although they might br a bit slow to read ur messages but overall very nice, recommended

5
Date of experience: Feb 09, 2023
Blake Patrick
EXCELENT TOP TIER CUSTOMER SERVICE

5
Date of experience: Feb 07, 2023
Hunter Howard
Atrocious support

As others have said, don’t expect any form of customer support. They’ll fob you off at any opportunity and will reply to emails at max once per day with a 1 sentence reply that does nothing to help. They try to drag things out on purpose, and play on the “language barrier” sometimes. I have a faulty amplifier and I cannot get any meaningful help, it’s like they’re trying their best to make me give up.

1
Date of experience: Jan 06, 2023
Kenneth Harris
Excellent service fast to reply

Excellent service fast to reply. I had a good experience love my cable.

5
Date of experience: Jan 02, 2023
Bartholomew R.
Fantastic player

Fantastic player! Is like listening to a desktop AMP/DAC. Clean and full sound, really satisfied Thanks HiFiGo, the M7 arrived on time and well packaged.

5
Date of experience: Dec 21, 2022
Stanford P.
Excellent contact

My contacts with Hifigo have been excellent so far.Their selection of products is excellent and I like very much the ones I purchased that they sell on their website.

5
Date of experience: Dec 12, 2022
Hard_Monkey11
If there was less than one star I would…

If there was less than one star I would give it to these folks. I ordered two USBC cables. Despite offering the on the site they did not have them in stock and the shipment was delayed pending restrocking. I asked for a refund and they delayed repeatedly responding falsely that I would incur bank charges if they cancelled. They then said they had them in stock and were shipping so they would not cancel and refund. Finally I get the cables and one of the two was a USBA not a usbC. When brought to their attention the offered a partical refund which effectively left me paying for the usbA cable. DO NOT BUY FROM THESE FOLKS. They are overseas and think that they can do what they want with your money and your order. TERRIBLE SERVICE.

1
Date of experience: Dec 11, 2022
Willy Hughes
My new first stop for audio gear

I've been ordering my audio gear from various online retailers for a while. Recently, I started ordering from HiFiGo and due to their competitive pricing, rewards system, and exclusives I now find myself checking here for an item I'm looking for before going elsewhere.

5
Date of experience: Dec 06, 2022
Josiah T.
A great site for audiophiles.

A great site for audiophiles.I liked it very much because I could buy various headphones and amplifiers quickly.Even with regular shipping, you can rest assured that the product will arrive relatively quickly.

5
Date of experience: Dec 06, 2022
Vicary Coleman
The Dunu SA6 Ultra is an exceptional IEM!

This is the best sounding, best fitting IEM I’ve ever listened to. So glad I took a chance and got it! It will now replace my IE 600 as my favorite! Thanks Dunu, Zeos, and HiFiGo!

5
Date of experience: Nov 22, 2022

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