Review Time
As a reseller from Qatar, our company found Hike POS to be a reliable POS system that meets the needs of our clients in Qatar.My thanks go out to Parth, the Hike reseller program partner manager who was extremely helpful to us during the onboarding process
I was looking for a retail POS to address a tax issue that our POS at the time (LightSpeed) wasn't addressing. The process for testing Hike was smooth and the support was great. They always got back to me. That means something. Hike was able to address my tax issue and provide certain features we did not have as part of our previous POS. Did I mention that they were less pricey? Parth has been patient and exceptional in helping me address my issues. I am now part of the Hike family.
Poor experience using Hike and their additional SEO service where they claim to undertake 2 hours worth of work for you. Report came back with 70% of the work I had completed, raised to customer service and they've never come back to me. Subsequently cancelled and moving SEO away.
I recently had an issue with my WooCommerce integration, and I'm so glad I chose to use Hike POS for my needs. Deval and his team were incredibly helpful and went the extra mile to help me out. I was ready to cancel my subscription, but their unwavering support and assistance changed my mind. Deval was a great account manager who was always available to answer my questions and provide helpful advice. I highly recommend Hike POS based on my experience with their customer service. They always put the customer first and make sure you're satisfied with the solution.
Amazing service from sales to support and beyond is what you will find with Hike... Led by our Account Manager, Mustan Rangwala, we have been on an amazing journey so far. We have discovered a solution that will grow our small ministry shop and home based business into a professional, friendly experience for both us and our customers. Mustan helped us find the best value for money and did not push features we did not need. It was a perfect plan that has been executed with ease. We look forward to a long relationship with Hike and Hugs Across The Cosmos!
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