hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

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Review Time

Charla Morgan
Handy

Useful device, clear info, nice display, great to have record

5
Date of experience: Feb 25, 2025
MS58
The band is helpful in figuring out…

The band is helpful in figuring out spikes in my blood pressure, but I miss many readings because the band has to be loose enough to get a reading, but tight enough to stay in place. I think the design needs some work to ensure readings are attainable on a more consistent basis.

4
Date of experience: Feb 24, 2025
Madeleine Baker
Very Convenient and practical

I really enjoy the convenience of having my BP readings taken throughout the day and night without the inconvenience of getting out a device and applying a cuff. My only feedback would be the ability to automatically share the data with the Apple Health App would be a huge plus.

4
Date of experience: Feb 24, 2025
ronronoha83
Was working very well and recording all…

Was working very well and recording all the information I required. Unfortunately after numerous attempts to réinitialise my equipment I had to give up. I tried again several times after hours of rest periods, but was unable to do it. Lot of money spent. Wasted if I can’t use it. K. Ladd

3
Date of experience: Feb 24, 2025
Oliver Anderson
For the price I'm pleased with the…

For the price I'm pleased with the Aktiia monitor and the ability to track my heart rate and blood pressure 24/7. It lets me see the patterns of when my blood pressure goes up and when it goes down.

4
Date of experience: Feb 23, 2025
Charlotte Wilson
A useful device that has flaws and lacks customer support

Aktiia was extremely useful in trying to find an effective medication regime with my cardiologist until it became an unreliable source of data. After about three months, the frequency of readings began to decline sharply. Charging and reinitializing make no difference. I no longer get most overnight readings and daytime readings are irregular with gaps of four to six hours. Clearly, the electronics are failing (sensor, accelerometer ?). It rarely responds to the shake or tap test when it goes into these "dead" periods.A very useful device that sadly is poorly made. I am back to using my old arm cuff so I can get the needed data.The facts that Aktiia seems to offer no customer service other than a very limited bot and replies only to positive reviews should raise a red flag for prospective purchasers. After first posting this review, Aktiia provided the response below. In the response, they say to "reach out to them". I would love to get some help with the apparent mechanical failure of the device. However, Aktiia provide no means of customer service contact. All they offer is a primitive bot (really just a set of nested menus) that has the same information on their website. Absolutely no help in getting product service. You get what is in the box. If it fails, you are on your own. I have edited the title to reflect this.

3
Date of experience: Feb 21, 2025
GB89
Blood pressure wrist monitor.

Due to having a couple of problems, I had been wanting to get a blood pressure monitor but I didn’t want one I had to keep putting on and taking off. I started to do my research and contacted the helpline as I had some questions. The person I spoke to was very knowledgeable, a great help! I have now been wearing this blood pressure monitor for just over a month. I understand that being on a wrist it may not be 100% accurate but it does at least show trends and it gives me an idea of what causes spikes. This has then allowed me to review my lifestyle and start to make changes. I only update this on the app morning and night. Sometimes I have close the app as it will error. But think this is a known problem which is being worked on. It does not detract from its usability. Would certainly recommend one if you are looking for trends or wanting to keep an eye on your heart health.

5
Date of experience: Feb 21, 2025
Tammy C.
The wrist device provides useful insights.

The wrist device is comfortable and lightweight for wearing 24/7 and provides a general overview of my BP trends. For example, it showed that my BP got higher while sleeping (which I hadn't known) and my doctor adjusted my BP dosage and timing to address that issue. On the negative side, it seems a little sporadic in taking readings as it will regularly show 2-5 hour blocks of time with no readings taken. Adjusting the band tighter or looser seems to make no difference. Bottom line, it is a useful device for giving you a general sense of your BP patterns over time. Purchase and delivery process was great.

4
Date of experience: Feb 20, 2025
Dorian Anderson
My GP will not entertain the results

My GP will not entertain the results, doesn’t understand the system but she do did two manual BP’s which came back in the normal range, so now she’s sent me home again with a traditional BP monitor to use for a week. Not sure what to think (average over two months about 145/90 with Aktiia) last year I had a 24 hour BP and they wanted to start me on meds but I lost weight and hoped it had normalised, hence my curiosity with the wrist monitor. Now I don’t know if it is normal or not and should I persist with my GP that Aktiia is clinically validated?

3
Date of experience: Feb 20, 2025
Marvin Powell
Returning

Unfortunately the machine was not suitable for my husband who suffers from Parkinson’s disease.It was easy to return and I received a refund instantly.

5
Date of experience: Feb 20, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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