Review Time
Over the course of my extensive experience visiting numerous showrooms, I can unequivocally state that this team demonstrated unparalleled efficiency and professionalism. I wholeheartedly endorse their services to any individual seeking to acquire a new or pre-owned vehicle.
Fantastic customer service. Basically they asked what sort of calves looking for what was the most important features for me.And what was my budget?And then they prepared a group of cars that were within my criteria, took all the stress out of searching.And was all concluded within a day. Sophie, who I was dealing with, was amazing
I was looking to get a new car as my old lease was running out, i had the lovely Jack McLoughlin help me navigate through my wants and needs and what fits my criteria. He was very helpful and back and forth with contact picking the best options and updates. Nothing was too much for jack and he was super helpful.
I have just had my car delivered by Mo Jawad who was brilliant. He showed me around the car and pointed out all of the features like heated seats and heated steering wheel.
The car was delivered much earlier than I had expected and they made it easy for me to get home from work to recieve the car.
Thanks Hippo motors
I desperately needed a car as my old car recently failed its MOT and was beyond repair. I called Hippo Motor Group and my advisor was Danielle. She supported me throughout my process from start to finish, was so kind,helpful and understanding of my needs. She also arranged for it to be drove 100s of miles (home delivery) from Blackburn. I am so impressed with the exemplary customer service and with my new car! Thanks so much Danielle!
From beginning to end, everyone I interacted with was friendly, approachable, and professional, genuinely aiming for my satisfaction with my choices. They welcomed all my inquiries and never pressured me to decide before I felt ready. A representative assisted me in selecting the perfect vehicle and secured the best deal, addressing all my numerous questions. Another team member delivered my new car to my home, providing thorough guidance on everything I needed to know, all while maintaining a warm smile.
I have received outstanding service on every occasion, having purchased four vehicles from the company. The team's experience is remarkable; they consistently deliver excellent work and are very friendly. I highly recommend their services. I would especially suggest reaching out to the representative who assisted me—he really understood my needs and did an incredible job.
I recently bought a vehicle from the seller, which I had to return within 30 days due to serious issues. I am giving 2 stars only because, after a lengthy struggle, they finally accepted the return and issued a refund. However, I was not satisfied with the service. The entire process was draining—I had to constantly follow up for updates, contest unreasonable charges, and even after they picked up the car, it took a long time and numerous mistakes to finalize my full refund. A caution to prospective buyers of this particular model: I noticed the car is already being advertised again, and I want to point out potential inconsistencies based on my experience: Service History: The advertisement claims the vehicle is "well maintained," but the service documents I received for 2024 seemed incomplete, and the last service record performed by them did not detail what was done or if it met the manufacturer's standards. Specifications: The listing indicates it has 17-inch wheels; however, the vehicle I received was equipped with 18-inch wheels. If you are considering this vehicle, please verify everything on your own. My experience indicates that attention to detail and promptness in addressing issues are not their strengths.
I’m very pleased with the service which helped me select a suitable vehicle according to my requirements. They found me the best deal and explained all the options, delivering the car right to my home. The delivery person was very understanding, waiting patiently for me despite a long drive.
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Committed to delivering the widest variety of high-quality vehicles and exceptional customer service, Hippo Leasing is one of the UK's most reliable vehicle leasing specialists offering a range of services to customers, nationwide.See more
