hiyahealth.com

4.4
4.4 Based on 101 reviews

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Average Rating

4.4

/
5

101 Reviews

5 Star
80%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
14%

Filtered Reviews

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Review Time

Aaron
Awful customer support!

Terrible customer service! I attempted to cancel an order, and it took them five hours to respond to my text, claiming they'd reply immediately, only to tell me they couldn't cancel because my order shipped just minutes prior. How convenient! They got back to me after shipping? This service is lacking, and beware—there’s no option to cancel orders once placed.

1
Date of experience: Nov 24, 2025
Gideon Parker
No option to cancel orders!

There is no way to cancel an order! I emailed and texted about accidentally placing a double order, but their system is set up to prevent you from calling or canceling. I won't be ordering from them again due to this frustrating feature.

1
Date of experience: Nov 24, 2025
RW30
Exceeded Expectations!

My experience has greatly surpassed my expectations. When I reached out about my subscriptions, they responded quickly with an ideal solution. The customer service is exceptional! I would recommend their products to any family.

5
Date of experience: Nov 24, 2025
Katie Flynn
Impossible to cancel

Impossible to cancel. Seems extremely predatory.

1
Date of experience: Nov 22, 2025
Kathy Krammer
Highly recommend

We have been using Hiya vitamins for over a year now. My kids love them. Customer service has always been very helpful when needed.

4
Date of experience: Nov 21, 2025
Melanie
I love Hiya!

I love hiya for my kids. Its a great product and my kids seem to feel better when they are taking supplements from Hiya Health!

5
Date of experience: Nov 20, 2025
Sabrina Georgeovich
Very responsive company

Very refreshing to have a wonderful communication experience with this company. Most companies you have to send an email and you won’t hear back within 24 to 48 hours. This company’s texting feature is perfect for me and my little one is loving the product so far. Excellent customer service.

5
Date of experience: Nov 17, 2025
Erica Kaufman
What makes Hiya the best

After researching top vitamins for kids, Hiya truly is superior because they are solid (not gummy) and sugarless! My 3 year old has gotten in the habit of remembering to eat 1 per day on his own, which fosters independence. He really does love the variety of flavors and colors.

4
Date of experience: Nov 16, 2025
Christine Moose
The quality of this product is…

The quality of this product is outstanding, and the customer service is great. We love the glass containers and my kids look forward to having their vitamin every day.

5
Date of experience: Nov 10, 2025
STEPHANIE TERZAKOS
A+ Customer Service

I wrote to them in a panic when I looked at my cabinet and realized the over supply of vitamins I had. My daughter does not consistently take them every day so I had about three packs still unopened. I found the time to write to them to ask them about my subscription. They wrote back within hours and offered to pause it for three months. It was the same-day service and it was taken care of. They were very responsive and caring and concerned. I appreciated their guidance. They were very helpful.

5
Date of experience: Nov 05, 2025

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