Review Time
This is a very professional company as a whole. The office team are always aware of my set up and able to help with any queries. The fitting team are obviously well trained and know what they are doing. Our fitter was Trevor and he was really on the ball. He gave me good advice about the location of the cameras and then proceeded to fit them in a tidy and timely fashion. When he finished he went through the installation of the app witj us and helped us set this up on our phones too. My overall experience was just what you hope for from professional tradespeople. I would have no problem recommending Home CCTV.
I have just had James back to rectify a faulty cable issue , it was not easy , but he showed great attention to detail and is very focused on looking after the customer . He is time served and knows what he is doing , a great asset for any business is having outstanding staff .
Kevin came & gave me a quote I had researched this company prior to requesting, he was very polite & respectful of my property answered all questions throughly, communication re installation was excellent & Joel was again professional polite respectful & patient , the quality is excellent & easy to use & extremely well priced for what you get. Do not hesitate to choose this company I gave it 5 stars for a reason! Thanks again Home CCTV keep doing what you do bestJoanne Linley
Great service from start to finish, Kevin came to survey and was great and then Trev came to install. Nothing was too much trouble for Trev a lovely young guy who was respectful of my property and keen to ensure that I was happy with the installation, he also showed me everything so I knew exactly how to operate it all. Also, thanks to Jack, James and Rob, communication was great and they kept me updated as to what was happening. Great company to work with highly recommended.
The whole experience has been really smooth. Had a character in Kevin, the regional manager came to talk us through the cost and to view the camera’s. We agreed to the cost and a date for fitting was provided there then, it was only a week for fitting which took place today. The fitter James is a credit to the business. The cover up of the wires was exceptional, the quality of the tutoring on the hard drive and phone app was spot on. It was also great that you could have a laugh with him while he cracked on with his job. Thanks James it was a pleasure to meet you .
We have security cameras and house alarm with these guys. Everything from instalment to aftercare has been second to none one. I have had to contact them on a handful of occasions over the years and the response is RAPID !! I use messenger to contact them and it seems no matter what time of the day they respond immediately!! Without doubt the best customer service you could ask for and nothing is too much trouble. Seriously, anyone considering using these guys …. Don’t hesitate ! You won’t be disappointed!
I had a few faults with my camera system. I emailed the company and they booked an engineer in. James was polite and professional who sorted the problem and talked me through the work he did. He even sorted me the cable which was bugging me as I could see it(just bugged me). I am so impressed with this company. I got my cameras around 5 years ago. I went with them because they are family run. 5*+
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Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England.
Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises.
Our systems are designed to be easy to use, regardless of your level of technical ability.
We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.See more
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