homeessentials.com

1.1
1.1 Based on 61 reviews

Home Essentials has been the innovative, global resource for trend-forward housewares, tabletop , home décor and lifestyle product for over 20 years. From the beginning our commitment has been unwavering to the creation of new and exciting product, to......

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Average Rating

1.1

/
5

61 Reviews

5 Star
2%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
97%

All Reviews

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Partha Mukhia
The product itself was 60 - 70% upto the mark. I placed two orders worth Rs 7,999/- each. However th

The product itself was 60 - 70% upto the mark. I placed two orders worth Rs 7,999/- each.
However the free gift which was promised wasn't delivered.
Order ID : 1241789 and 1235794.
Disappointed that they failed to deliver the same after having delivered the main order.

3
Date of experience: Feb 21, 2026
Victor Morris
Return Policy Concerns

According to the return policy, if a customer is dissatisfied with the product quality, the item should be eligible for return. I purchased a cleaning brush based on that assurance. However, the company is refusing the return, which feels entirely unjust and contradicts its own stated policy. The product quality is very poor and does not align with the price charged. The materials and finish are subpar. Similar items from other sellers are available at much lower prices with significantly better quality. I am completely dissatisfied and wish to initiate a return. Please arrange for the return and refund promptly. Rejecting a legitimate return request is unacceptable and misleading.

1
Date of experience: Dec 24, 2025
Gladys Carter
Issues with Return Policy

According to the return policy, if a customer is unhappy with the product quality, the item should be returnable. I purchased this cleaning brush based on that assurance. However, the company is now denying my return request, which feels entirely unfair and contradicts its own stated policy. The product quality is very poor and does not justify the price charged. The materials and finish are substandard. Compared to similar items from other sellers, this one is overpriced and lacking in quality. I'm very dissatisfied and would like to return it. Please arrange for the return and refund as soon as possible. Denying a valid return request is unacceptable and misleading.

1
Date of experience: Dec 22, 2025
Lizzie Smith
Order Not Received

I ordered a product online but have yet to receive my order. This feels like a fraudulent situation.

1
Date of experience: Nov 23, 2025
AdB_TTR
Product Not Received

I have not received my product. There is no customer support available. This company appears to be fraudulent.

1
Date of experience: Nov 11, 2025
Debbie Taylor
Misleading Delivery

I placed an order for a rotating stool and received a WhatsApp message about delivery. Upon receiving the package, I noticed only Amazon tape and paid for it. When I opened it, it was just a cushion filled with beads. I contacted the company about this misleading delivery, and they stated they would investigate. After two weeks, they claimed I may have ordered from another site since they don't have the item listed. This company seems deceptive, using images from the internet and misleading customers. I strongly advise against ordering from this site.

1
Date of experience: Oct 22, 2025
Tyrone R.
Order Delay

It's been two weeks since I placed my order, and it still hasn't shipped. No one answers the calls. This service is unacceptable.

1
Date of experience: Oct 22, 2025
Frustrating Service Experience

What a frustrating service! Automatic cancellations without any attempt to fulfill requests. The team cancels pickups faster than they respond to customers. It's a completely ineffective and careless system. Every time I schedule a pickup, it gets canceled. If they can't manage basic delivery, perhaps they shouldn't label themselves as a service company.

1
Date of experience: Oct 21, 2025
Paddy Sanders
Avoid This Company

Do not purchase anything from this company. They are deceptive. The products appear good on their website, but the actual items are vastly different. They claim to have a return policy, but it's just a trick to mislead customers. They won't answer calls and will never accept returns. If there were a rating below zero, I would give it a (-9).

1
Date of experience: Oct 21, 2025
Cathleen Anderson
Terrible Experience

I ordered a cushioned chair for my child after seeing a large advertisement online. However, I received a used, dirty, and soiled product. The cushion was torn, and the metal paint was peeling off. It looked like it had been discarded! Customer support does not respond and only makes empty promises to resolve the issue. This is a major fraud!

1
Date of experience: Oct 13, 2025

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Business Details

  • Home Essentials has been the innovative, global resource for trend-forward housewares, tabletop , home décor and lifestyle product for over 20 years. From the beginning our commitment has been unwavering to the creation of new and exciting product, to...

  • language https://homeessentials.com

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