Review Time
I couldn't be happier with my experience ordering from Hondura Hair!The product arrived little late, but it was worth waiting. It was beautifully packaged, and the quality is beyond exceptional. I’ve tried so many hair oils in the past, but nothing compares to their authentic Batana Oil my hair feels healthier, stronger, and shinier after just a few uses.Not only is the product top-tier, but the customer service is also outstanding. They were responsive, helpful, and genuinely cared about making sure I was happy with my order. It’s rare to find a company that blends amazing products with real, human customer care these days.You can tell this brand is passionate about what they do and proud of their roots. I’m so glad I gave them a chance definitely worth every penny. If you’re on the fence, just go for it. You’ll be so glad you did!Hondura Hair has a lifelong customer in me! 💛
Absolutely Terrible Customer Service – Avoid HonduraHair.com!I placed an order with HonduraHair.com for two Hair Growth Oils on April 4th, and both arrived completely broken and spilled in the packaging. I immediately reached out to customer service and was asked to send photos of the damage—which I did the same day.On April 8th, they responded saying they were “waiting on logistics for an estimated delivery time.” Since then, I’ve followed up multiple times (April 15th and May 5th) and have been completely ignored. No refund, no replacement, no communication whatsoever.This level of disregard for paying customers is unacceptable. I’ve been patient and polite, and they’ve done nothing to resolve their mistake. They took my money and left me with a mess and silence.Do not trust this company. If something goes wrong with your order, you will be left in the dark. I will be reporting this to my bank and filing a claim for a refund. There are plenty of trustworthy small businesses out there—HonduraHair.com is not one of them.
I spent roughly £70 with this company for a hair oil and 2 jars of apparent batana oil back in December 24. Waited for roughly 2 or so months. I kept emailing asking where my items where and that's when I was told its coming from China due to some nonsense. Think I got the items in march 25 .The pippete in the bottle of oil was broken which I didn't realise so most of the oil fell out when I tried to reach for it in my cupboard. I emailed them to try and tell them along with photos and asked them to send me a replacement for the oil. Theresa totally ignored me and didn't reply once I had actually bought the products. She then had the nerve to send me a parcel with just the pippete. No oil. I emailed her again saying how disgusted I was with her and her behaviour and I still have no had any reply. I felt a bit iffy with the products full stop. Since using the jars of batana oil paste my hair has broken so much when it never did before using it. I decided to look for reviews to see if this company is even real or legitimate because it's only an add on Facebook that takes you to their page. I am furious. The jars are tiny, the oil smells nothing like the product in the jars in fact it has no smell at all. Avoid at all costs. If they were half decent they would have replaced my oil or partially refunded me. I truly believe this is a bogus company in China deceiving us as usual with fake products then trying to offer 5% refund. I want my money back!!!....All of it!!!! Oh and Theresa is the only person running this nonsense and she's the one who will reply to you prior to getting your money and then ignore you once she has your money. UPDATE. Received an email apologising and an offer to either re send the product or offer partial refund. I asked for resend of oil and still recieved nothing other than a tracking number that has not had movement for 3 weeks. I've now asked for partial refund instead and had no response as usual. UPDATE AGAIN Recieved an new bottle of oil a few days ago so yes took another month and once again the pippete on the bottle is totally broken . The bit you squeeze is torn from the glass pippete so cannot use. Same as 1st time. I immediately emailed Theresa with photos and once again have had no response. I asked for a partial refund now but I know she will not fulfill AVOID AVOID AVOID. YOU HAVE BEEN WARNED!
Update! I've received my product. I've been using it this week. We will see.I wish I would have seen these reviews before I gave them my money. I placed my order on 3/30/25 and I have yet to receive it. They provided a tracking number from Trackit that says it was delivered, not with any particular carrier. I never received it! I was told to "check my mailbox", no matter how many times I say it never came they keep sending me to the "tracking" that states it was delivered. I'm going to contact my bank and tell them to do a charge back. Just sad! I really wanted to try this product. NOW I see it's from China, I may just count my blessings.
I'm very disappointed. After seeing positive reviews, I ordered on March 17th, but it was sent back to China…..after promoting this product coming from Honduras.I reached out multiple times with no response until April 11th, when I was told they’d look into it. Once they have your money, customer service disappears.Be cautious if you buy from them you might end up with nothing. I'm disputing the transaction with my bank since I still haven’t heard back. This experience has felt like a scam.
I placed an order with Hondara Hair on January 17, 2024, and received my package on January 27, 2024. After conducting thorough research and reviewing multiple online sources, I discovered that the company sells fake Batana oil from China. Given their 30-day return policy, I attempted to request a refund. I initially received a response from a representative named Teresa, but after the first reply, she ceased all communication.Due to their unethical business practices and lack of accountability, I strongly advise buying from this company.
Do not buy!!! This company is FAKE and their product is FAKE from China. It is a cocktail of perfume. You will never be rich from scamming people. You may have succeeds in scamming me to part with my money but it will never make you rich. I have reported your page to instagram because you are scamming people. These “positive reviews” are FAKE to make you buy this product. DO NOT BUY!!! How can people not see that this is FAKE!! Sadly you will never get your money back. The consistency is like a lotion and has a pale reddish colour, no wonder they are giving 3 for the price. Also if you check their website, no phone number, their return policy does not exist. I am now working with my bank to report this as paypal have been useless to help me get my money back. DO NOT BUY. The positive reviews are fake. This product was shipped to me from China!!! UPDATE: Your response to my review is useless - look at how long it took you to respond to my complaint Ms Theresa? I contacted you using this email address and you responded that I will not get any refund plus you had the audacity to give me a fake address in China to spend my money to ship a fake product to a fake address in China. Like I said, you will never be rich from scamming people. You are selling toxic products to people. This email address you provided is what you give to make it look like you are a legitimate business but you are SCAM!! I tried to reach you on instagram and you blocked me. You are SCAM and your company will not last and you will never be rich or wealthy scamming people!! Disgusting behaviour. I am so happy that we have independent platforms like Trust pilot to leave reviews as you cannot delete reviews!!
Claim your business profile now and gain access to all features and respond to customer reviews.
consumertransparencygroup.com
honoluluhaunts.com
jaycar.com.au
fpsurveying.co.uk
allwaysshopforyou.online
gpstrackit.com
eyezy.com
shop.dumpling.us
anime-figures-shop.co.uk
disabatinoabbigliamento.it