humanscale.com

4.6
4.6 Based on 646 reviews

...

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Average Rating

4.6

/
5

646 Reviews

5 Star
77%
4 Star
11%
3 Star
6%
2 Star
2%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Tami  Roth
Adrianne was so helpful and confirmed…

Adrianne was so helpful and confirmed that this was exactly what I needed and how to replace it. I really appreciate you helping me resurrect my favorite chair!!!

5
Date of experience: Oct 28, 2025
Marie LeFrancois
Easy ordering

Easy ordering

5
Date of experience: Oct 27, 2025
shirin Haddady
Very good website

5
Date of experience: Oct 25, 2025
Anja Glaeser
Backpain gone!

The chair came quickly and has exceeded my expectations. No more backpain! Love it!

5
Date of experience: Oct 24, 2025
Chris Wspanialy
Great process to order

Very easy process to order the arm, thanks

5
Date of experience: Oct 22, 2025
Joey Donut at NorthStar Group
Super helpful team, and long lasting quality chairs.

Super helpful team! Quality you can trust. The chair I have was hand me down in my office but their team helped me replace parts to bring it back to looking new.

5
Date of experience: Oct 17, 2025
T.N.
Overpriced. Poor assembly and manufacturing

Overpriced, poor assembly and manufacturing; that's all I can say about this chair after two weeks of usage. I got the Freedom Headrest, and now the screws are falling apart from the headrest. There is a squeak when I recline because the metal bars on the back of the chair are rubbing together. The headrest keeps sliding down from the top position, so you will have to adjust it constantly. Also, the headrest moves forward when reclining, which forces your head into a forward posture. I do not recommend this chair if you have cervical pain.

2
Date of experience: Oct 15, 2025
Fast and Efficient

Representative quickly assessed my issue and provided a solution. Communication was easy and total transaction went smoothly.

5
Date of experience: Oct 13, 2025
barry cohen
customer service representative was…

customer service representative was extremely helpful and patient Helped walk me through on line ordering for the proper replacement part

5
Date of experience: Oct 13, 2025
William  Mumaw
Outstanding Customer Suppor - Adrian V

Adrian V. was outstanding! We were disconnected and he called me back, walked me thru the ordering process, send me links, and made sure my order was correct. EXCELLENT customer service, and a great representation of Humanscale. Would highly recommend their products and service!!!

5
Date of experience: Oct 13, 2025

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