Review Time
We have been supplying Hurst composite doors and panels to our trade customers for many years now. We've dabbled with other suppliers too but we've always firmly stuck with Hurst for a number of reasons. Their prices are competitive, they offer a much wider range of door styles, everything looks premium and well marketed and the product always arrives well protected. Most importantly, on the rare occasion we report an issue the aftersales team respond and deal with the situation very quickly.
Excellent Customer Service, Had my new door installed a good few weeks ago now and it's amazing, no more drafts coming through and i can no longer see the outside. Selecting a door colour was a dream, the little fold-out book had so many to choose from and I could search the internet for any RAL colour if I wanted to. I'm so impressed with it, i've even turned my lock into a smart one. Highly Recommend, very high end product. Thank You!!
Recently had my new door installed by a local company and I’m over the moon. I needed some assistance before my purchase and contacted Hurst directly who were more than happy to answer my questions, very polite and knowledgeable.My door is a feature and has changed the look of my house. A few friends now have door envy and I know where I’ll tell them to order from.
I waited a very long time for my door ok during COVID it was a long wait it was September 2021. Roll on 2.5 years. The metal strip which holds the locks one of the screw heads has sheared off leaving the screw body inside the door, the metal strip bulging and catching. I phoned Hurst Doors. Immediate told to call supplier. I had read the FAQ's and would have, they liquidated. I had previous read Hurst Doors FAQ's and customer feedback, i had hoped nothing would go wrong as feedback is not promising (in my opinion). I accept they make and supply 1000's of doors and have happy customers but what about those of us when something goes wrong through no customer neglectI had no choice but phone Hurst Doors direct and explain the problem. The reply...'ah that part of the door is not covered by warranty'. I asked what is covered by warranty? The reply ' not the part you've said is faulty'What is it with double glazing and door manufacturers. Its a worrying business trade that takes no responsibility because no one holds to account. None of the warranties worth the paper written on. A composite door is an investment, or least should be but don't expect any help from Hurst Doors if things go wrong which in life, things do. I cannot recommend Hurst Doors.
I have a hurst door that often I'm unable to lock. It has warped, it was installed in December 2022 by a local double glazing firm. They have contacted Hurst but I am still waiting. Often I cannot lock the door so I either have to spend ages trying to get it to lock or I'm completely stuck. I thought I was buying a quality door. I am at the mercy of Hurst and they seem reluctant to sort with my local firm.
If I could rate them nothing I would.!!!My experience has been nothing, but stress and trouble I ordered my door from local company that used Hurst as a supplier first they had trouble getting the glass then the door came eventually but was the wrong threshold second door came with scratches all over it 3nd door actually got fitted but after a few weeks marks started to show on the outside with this I rang the company that I had bought the door from he came out a agreed it had been coloured in with a marker pen to hide the damage he obviously went back to Hurst. Their reply was to send another marker pen out to me to colour it in myself, which I did not except as I ordered a new door not a defected one. They agreed to change after while and sent the 4th door which was also damage this had gone on from December 22 and we were now August 23 then 5th door came with the spy hole in the wrong place I was then offered compensation from the local company to keep the door with the damage, which I took, because I do not trust Hurst to make door without damage and I’d had enough. I would strongly recommend you stay well away!!!!
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Hurst Doors is one of the UK’s leading manufacturers of door panels, composite doors, and Q-Mark certified fire doors, supplying to trade professionals, fabricators, and installers nationwide. With almost 30 years of experience, we operate from a purpose-built facility in Hull, where we manufacture more than 200,000 door products each year.
Our product portfolio includes an extensive range of composite doors, UPVC door panels, and fire-rated solutions, all designed to combine performance, durability, and visual appeal. Every door is manufactured to rigorous quality standards, backed by continuous investment in technology, testing, and certification to ensure long-term reliability.
As a trade manufacturer, Hurst Doors does not sell directly to homeowners. Our products are supplied exclusively through a network of independent installers and retailers who provide professional fitting and aftersales support. This partnership approach allows homeowners to access Hurst products through trusted local specialists while ensuring the same level of product quality across the network.
Founded on strong values of service, quality, and integrity, Hurst Doors continues to build on its reputation as a trusted name in the door industry, supporting trade partners across the UK with dependable products and technical expertise.See more
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